QF Classic reward booking issue results in Generic Error

[cosi]

Help

Trying to book Classic award reward for 2 paxs on Tuesday 30th October.

Web site shows availabilty


Enter all the passengers details and then go to the payment page, which results in this


Thoughts?

 

[BriarFlyer]

I can't even get a log-in this morning, to the Qantas site or to Epiqure.

 

[JohnK]

That generic error more than likely means no availability. I've had the error before.

Try calling to confirm availibility and they can also book it for you if needed.

 

[Falcs]

There's a bug where if you are seeing additional "status based" availability and the other person in your booking has no status the booking will fail, call up and they should be able to book for you.

 

[cosi]

Flacs, that is a very good explanation and makes common sense.

 

[peanutz]

I previously received this error when using Safari or Chrome on my iPad but did the same thing, booking Classic Reward booking, using my work Windows based pc without any error.