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Qantas | Frequent Flyer
Qantas to shut airport service desks, force customers onto self-service
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<blockquote data-quote="Melburnian1" data-source="post: 2259698" data-attributes="member: 46776"><p>Why would the editor (or anyone else) want to risk visiting WA at this time when the WA Premier is pursuing what will always be an unsuccessful elimination strategy for COVID-19?</p><p></p><p>Foolish in the extreme (although good if one enjoys an adrenaline rush from being forced to try to change flights at short notice as Mattg did).</p><p></p><p>Heaps of flights have been cancelled in recent months to and from Perth, often at short notice. To add insult to injury, even the venerable 'Indian Pacific' luxury train is not running its weekly timetable to and from Perth at present.</p><p></p><p>Along with Daniel Andrews of Victoria, Annastacia Palaszczuk of Queensland, Steven Marshall of SA and to a slightly lesser extent Peter Gutwein of Tasmania, they are prepared to shut down business and social activity, closed State borders and in Victoria's case impose severe travel restrictions and even previously a curfew at a moment's notice.</p><p></p><p>Gladys Berejiklian of NSW is rightly coming under fire from some of her Ministers including her very sensible Treasurer Dominic Perrottet for extending what was to be a fortnight's lockdown to three weeks (although it pales in comparison with Victoria's job-destroying, travel-limiting 112 day lockdown that Daniel Andrews and his poorly performing ultimate pessimist of a CHO Brett Sutton imposed).</p><p></p><p>The above otherwise good article doesn't mention whether the AFF editor is now back in Canberra or elsewhere on the east coast, and when he was ultimately able to travel.</p><p></p><p>By the way, we are not 'customers' shopping at Bunnings or Woolworths when we use an airline, railway, road coach operator, ferry or funicular.</p><p></p><p>We have always been, and always will be, 'passengers'.</p><p></p><p>Like VA 2.0's 'guest', 'customer' is inappropriate and also a very unfriendly term.</p><p></p><p>When rail operator V/Line once did a survey of website users as to which term was preferred, fewer than 15 per cent chose 'customer' with the vast majority preferring the correct description of 'passenger'.</p></blockquote><p></p>
[QUOTE="Melburnian1, post: 2259698, member: 46776"] Why would the editor (or anyone else) want to risk visiting WA at this time when the WA Premier is pursuing what will always be an unsuccessful elimination strategy for COVID-19? Foolish in the extreme (although good if one enjoys an adrenaline rush from being forced to try to change flights at short notice as Mattg did). Heaps of flights have been cancelled in recent months to and from Perth, often at short notice. To add insult to injury, even the venerable 'Indian Pacific' luxury train is not running its weekly timetable to and from Perth at present. Along with Daniel Andrews of Victoria, Annastacia Palaszczuk of Queensland, Steven Marshall of SA and to a slightly lesser extent Peter Gutwein of Tasmania, they are prepared to shut down business and social activity, closed State borders and in Victoria's case impose severe travel restrictions and even previously a curfew at a moment's notice. Gladys Berejiklian of NSW is rightly coming under fire from some of her Ministers including her very sensible Treasurer Dominic Perrottet for extending what was to be a fortnight's lockdown to three weeks (although it pales in comparison with Victoria's job-destroying, travel-limiting 112 day lockdown that Daniel Andrews and his poorly performing ultimate pessimist of a CHO Brett Sutton imposed). The above otherwise good article doesn't mention whether the AFF editor is now back in Canberra or elsewhere on the east coast, and when he was ultimately able to travel. By the way, we are not 'customers' shopping at Bunnings or Woolworths when we use an airline, railway, road coach operator, ferry or funicular. We have always been, and always will be, 'passengers'. Like VA 2.0's 'guest', 'customer' is inappropriate and also a very unfriendly term. When rail operator V/Line once did a survey of website users as to which term was preferred, fewer than 15 per cent chose 'customer' with the vast majority preferring the correct description of 'passenger'. [/QUOTE]
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Qantas to shut airport service desks, force customers onto self-service
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