Qantas to Remove Domestic Boarding Pass Printing from Kiosks

[jakeseven7]

Huawei (xgody) mate 20.

And there is your answer

 

[encryptededdy]

Huawei (xgody) mate 20.

If you mean the Xgody Mate 20 as in the clone of the Huawei Mate 20, then yeah I'm unfortunately not surprised the Qantas app doesn't work for you.

 

[AustraliaPoochie]

Yes, its the Xgody Mate 20, as in Jakeseven7 and Encryptededdy.
As someone I know says, cheapy cheapy.
Edit: sorry, last one, promise, I now see it, the real Huawei mate 20 (brand new is $1xx_!)...
Refub is $350 from Kogan.
Understood it now.

 

[moa999]

I'm still surprised though that Qantas would be banning by device.
The Xgody above seem to come with at least Android 9,and the specs should be more than sufficient.

 

[encryptededdy]

The Xgody above seem to come with at least Android 9,and the specs should be more than sufficient

Sadly the specs for that device are not as claimed by the manufacturer.

Here's a video on this phone from an Australian YouTuber who looks at these sorts of phones. For one, it's actually Android 6.0 with the OS modified to say "Android 9". I realise that's still technically compatible but it's why I wouldn't be surprised if there's other things preventing the app from working.

 

[Lynda2475]

And current Android version is 12

 

[sudoer]

For one, it's actually Android 6.0 with the OS modified to say "Android 9".

Running an 8 year old OS with no security patches... hope you don't do any banking or have any personal information stored on that phone Pooch.

 

[AustraliaPoochie]

Ahem, er, I think its too, umm late.
Haven't been pinged as yet, but yes, I do do ib on it.
Edit: thanks a mill Encryptededdy... looks like indeed my case as the person in that.
Pity I didn't see/check out reviews before buying it, fell for the elcheapo price, the 16gb got me to buy it.

 

[dvb2000]

So they "would still be able to queue at a service desk for assistance" hey. that line was obviously penned by Qantas.

BEANCOUNTERS!

These money grubbing fools need to re-consider what they do. They are a service orgination that relies on its customers to survive. Penny pinching and getting those customers off-side to save a few bucks for the investors isn't going to help them 1 little bit.

The negative publicity is guaranteed to cost them more than its going to save them, let alone giving the customer a much poorer experience and view of Qantas.

 

[Iluvatar]

THIS IS THE MOST STUPID POLICY EVER ! EVERYONE SHOULD BE PREPARED TO WAIT MUCH LOOOONGER !!

I have worked in IT for over 40 years (in Telcos mainly), and the ONE THING you can GUARANTEE is it will fail !

What will fail you ask ? Answer: Anything.

Ticketing and baggage handling systems are complex enough. Then you try to get them to talk to each other successfully ...well... that is a minor miracle in itself ! Then you add the environmental variables, i.e., network reliability and connectivity and power. Then you add to that all of the end user considerations, as discussed here (way too many to bore you with), I predict not much short of chaos ensuing. All you need, as one contributor pointed out, a family booked using a single phone.... and the battery just died :-(

Time to travel with another airline I think.

 

[AFF_SP]

Re: Qantas hasn’t been sending out new bag tags for the past two years.
I received one last week. The old one had started to break down with pieces of plastic falling off. It took several weeks to sort out and arrive. You can only order one per year.

 

[The Astronomer]

Travelling to regional airports when its not a direct flight.

Twice when travelling with a friend (once to MQL via MEL and second time to MCY via BNE), friends Qtag bag didnt arrive (my bag with paper tags checked in at same did), both times it was left in MEL or BNE and because there was no label the numptie handlers couldn't work out where the bag was meant to be and only after lost luggage claim was logged were the bags found.

So i don't trust it, not when its super simple to have a visible tag where even the most clueless of handlers can tell which airport it is supposed to be at. On short trips to regional areas you don't want to be without clothes (and planes too small to do HLO).

May be ok if going capital city to capital city but my colleagues who also used to do many regional trips also tell similar tales of failed Qtags and lost equipment.

Agree about the Qtags. Using one of these, on at least three occasions my bag failed to arrive in LST from SYD after a change of plane in MEL. Each time it was stuck in MEL. Qantas in both LST and SYD on different occasions told me that this often happened because of the Qtag, and an important point they mentioned is NOT to use them internationally. Apparently, this is because they are incompatible with systems used in other airports, and airport staff in those countries have been known, because of that, to remove them. However, they are useful as coffee cup coasters!

 

[AFF_SP]

Re: they are incompatible with systems used in other airports
The blurb that came with my new e-tag actually says they're for use on domestic flights. I did wonder if that meant don't use them on international flights, though it didn't specifically say that! And it probably should have given your experience.

 

[rezzadogs]

Paper BPs are a must for retrospective claims..

Star Alliance claims just require the ticket number, flight number, origin & destination and the class travelled.

Most of my claims have been processed within 10 mins.

Amazing what can happen if you invest in technology to make your customers experience easier.

 

[VPS]

Re: they are incompatible with systems used in other airports
The blurb that came with my new e-tag actually says they're for use on domestic flights. I did wonder if that meant don't use them on international flights, though it didn't specifically say that! And it probably should have given your experience.

no you can't use them on international flights and you shouldn't even have them in your checked baggage

 

[TheInsider]

Agree about the Qtags. Using one of these, on at least three occasions my bag failed to arrive in LST from SYD after a change of plane in MEL. Each time it was stuck in MEL. Qantas in both LST and SYD on different occasions told me that this often happened because of the Qtag, and an important point they mentioned is NOT to use them internationally. Apparently, this is because they are incompatible with systems used in other airports, and airport staff in those countries have been known, because of that, to remove them. However, they are useful as coffee cup coasters!

The qtags "failing" has nothing to do with the technology and everything to do with the people in the bag room not doing their jobs properly.

 

[Mark1966]

Check in at the lounge and get my paper boarding pass.

Been working for years and still reliable - unlike the app which crashes or hangs every second time I've tried to use it to keep up with the flow of where things are headed.

Don't get me started on the extra delays at the gate and door with the boarding passes on phones ...

 

[BAM1748]

So long as it does not affect AJ, directly and in a major (bad) way, they will make changes/enchancements/enhancements.

AJ is retiring in 2023, hit the costs hard, get a bonus and depart.

 

[drron]

no you can't use them on international flights and you shouldn't even have them in your checked baggage

I have seen them being used on Many OS flights on several different airlines.
Mind you always on their carry ons.

 

[newbuyer1976]

AJ is retiring in 2023, hit the costs hard, get a bonus and depart.

He can already buy half of Ireland if he ever wanted to return. Nah, I think the man wants to statpad his record and then go on to f-up a Euro or Yank supermajor.