jackthomas
Active Member
- Joined
- Aug 13, 2014
- Posts
- 776
Well NOW I've heard everything.... Qantas Club member suing QANTAS for 60 million points because he wasn't allowed to use the business class suit locker while sitting in economy... Right. Not sure if this has been posted yet but couldn't find it anywhere.
[FONT=sueca_hd_regular]"A fight for 60 million Qantas Airways frequent-flyer points by an angry lawyer and his client was dropped after the Federal Court deemed a Victorian civil tribunal did not have jurisdiction over a nine-year-old dispute about an in-flight cupboard.
[FONT=sueca_hd_regular]Melbourne lawyer Peter Lustig and client Giuseppe De Simone claimed they were mistreated by Qantas staff when they boarded a flight in 2006. The pair sought 60 million frequent-flyer points, the equivalent of $600,000 in flights, in compensation.
[FONT=sueca_hd_regular]The passengers, who had economy tickets on a Sydney-to-Melbourne flight, claimed they were refused access to a coat locker in the first class section of the plane, despite holding a specific status with the airline's frequent-flyer program.
[FONT=sueca_hd_regular]Mr Lustig, who had Qantas Club membership, said he had become used to a level of customer service from the airline over the years. A verbal dispute with a Qantas customer service manager during the incident led to Mr Lustig being asked to get off the plane and Mr De Simone was assaulted.[/FONT]
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[FONT=sueca_hd_regular]Their original claim for compensation was lodged in the Victorian Civil Administrative Tribunal. On Wednesday Federal Court Judge Melissa Perry ruled the tribunal did not have jurisdiction to hear the matter and was prohibited from taking any further steps in the case.
[FONT=sueca_hd_regular]The judge agreed to a ban sought by Qantas to stop Mr Lustig and Mr De Simone taking any further action in the civil tribunal over the dispute.[/FONT]
[FONT=sueca_hd_regular]After the incident in 2006 Mr Lustig was charged by Federal Police and convicted of interfering with a crew member of an aircraft. The conviction was quashed on appeal. Both men were placed on a flight ban list and were not allowed to fly with the airline.[/FONT]
[FONT=sueca_hd_regular]The pair alleged the manager, who had been with the airline for 17 years, had acted "way over the top".[/FONT]
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[FONT=sueca_hd_regular]Mr Lustig said he was "still digesting" the "weighty decision". "It appears Qantas will not be held accountable for the actions of their employees," he said. A spokesman said the airline welcomed the Federal Court decision."
Frequent flyers lose nine-year fight with Qantas over first-class coat locker | afr.com
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[FONT=sueca_hd_regular]"A fight for 60 million Qantas Airways frequent-flyer points by an angry lawyer and his client was dropped after the Federal Court deemed a Victorian civil tribunal did not have jurisdiction over a nine-year-old dispute about an in-flight cupboard.
[FONT=sueca_hd_regular]Melbourne lawyer Peter Lustig and client Giuseppe De Simone claimed they were mistreated by Qantas staff when they boarded a flight in 2006. The pair sought 60 million frequent-flyer points, the equivalent of $600,000 in flights, in compensation.
[FONT=sueca_hd_regular]The passengers, who had economy tickets on a Sydney-to-Melbourne flight, claimed they were refused access to a coat locker in the first class section of the plane, despite holding a specific status with the airline's frequent-flyer program.
[FONT=sueca_hd_regular]Mr Lustig, who had Qantas Club membership, said he had become used to a level of customer service from the airline over the years. A verbal dispute with a Qantas customer service manager during the incident led to Mr Lustig being asked to get off the plane and Mr De Simone was assaulted.[/FONT]
[/FONT]
[FONT=sueca_hd_regular]Their original claim for compensation was lodged in the Victorian Civil Administrative Tribunal. On Wednesday Federal Court Judge Melissa Perry ruled the tribunal did not have jurisdiction to hear the matter and was prohibited from taking any further steps in the case.
[FONT=sueca_hd_regular]The judge agreed to a ban sought by Qantas to stop Mr Lustig and Mr De Simone taking any further action in the civil tribunal over the dispute.[/FONT]
[FONT=sueca_hd_regular]After the incident in 2006 Mr Lustig was charged by Federal Police and convicted of interfering with a crew member of an aircraft. The conviction was quashed on appeal. Both men were placed on a flight ban list and were not allowed to fly with the airline.[/FONT]
[FONT=sueca_hd_regular]The pair alleged the manager, who had been with the airline for 17 years, had acted "way over the top".[/FONT]
[/FONT]
[FONT=sueca_hd_regular]Mr Lustig said he was "still digesting" the "weighty decision". "It appears Qantas will not be held accountable for the actions of their employees," he said. A spokesman said the airline welcomed the Federal Court decision."
Frequent flyers lose nine-year fight with Qantas over first-class coat locker | afr.com
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