qantas club access & business class rewards

[SpaceDodo]

Hi we are travelling from Brisbane to perth on july with two of three family members going business class. Due a stuff up on behalf of Altitude rewards flight redemption third family member now finds out they are in economy (after using extra award points for squat). Can we take this family member into qantas club even though our two airfares are classic rewards flights ?

Of anyone knows of a way the third family member can rejoin us in business without paying out a fortune, please let us know as it is very distressing in that we both saw them select the business class button when redeeming their altitude points online for the flight. The other two of use redeemed through qff itself at exactly same time with no hassels.

Thanks in Advance

 

[bullerdude]

From the QF website for the BNE lounge:

Domestic Business	Next onward flight that day must be on a Qantas or Emirates flight. One guest allowed and does not need to be travelling.

So yes you should be fine

 

[clazman]

Yes to the lounge, each business traveler can guest one person.

Have you spoken to QFF about the stuff up?

 

[medhead]

You can use the business lounge, not just the Qantas club.

Does Altitude have fixed pricing for awards? Can you show that they have taken the cost of a business award but only provided an economy award?

Yes to the lounge, each business traveler can guest one person.

Have you spoken to QFF about the stuff up?

They would need to speak to altitude

 

[SpaceDodo]

Thanks for the replies.
We are working on the altitude angle, but they say it's in the hands of qantas.