Qantas, As if I Really Care

[Quickstatus]

Qantas As if I Really Care:

(received via email)

 

[DC3]

Qantas As if I Really Care:

(received via email)

View attachment 120218

Same email for me as well. I expect that we all will receive it.

 

[Quickstatus]

the longer the job title, the greater the hubris especially when its longer than the CEO

Previosly Executive Manager of airline loyalty and going back Head of International Network Planning and Revenue Management.

Can those who never got an upgrade or missed out on Award flights point the finger at him?

 

[Lucky_man]

the longer the job title, the greater the hubris especially when its longer than the CEO

The job title longer than CEO that garners the greatest hubris is when CEO is promoted to XCEO

 

[timster]

We need a Qantas spam filter.

 

[Quickstatus]

We need a Qantas spam filter.

Just go into email and unsubscribe

 

[RooFlyer]

"I think we can all agree that the travel experience has never been better." - think airport security, seat width in whY, on-board catering ... are these experiences "better than ever" ?

Just what planet has this guy just teleported from? I realise they want to put a positive spin on their messaging, but comments like that just say to me "Igor's a tosser" and thank goodness, in his new position, he's not going anywhere near actual flying customers.

 

[Quickstatus]

he's not going anywhere near actual flying customers.

But he can mess with still enhance the customers experience from his ivory tower - seeing as he is now in sales will he enhance the qantas tax?

 

[mviy]

I would consider the 787 to be a downgrade from the A380.

A MEL-SIN-LHR or MEL-HKG-LHR service on the A380 would be a much better experience.

Wi-Fi might be nice sometimes, but it's nice to be cut off from the internet whilst in the air.

A lot of people aren't going to put their phones on silent in the air which will create a lot of unwanted noise as they receive texts, emails etc.

 

[BAM1748]

Was there a specific announcement of anything special? Or Igor was just blowing his own trumpet?

 

[Quickstatus]

Was there a specific announcement of anything special? Or Igor was just blowing his own trumpet?

Igor thinks he is special so both

 

[Limewood]

Received it, in trash within seconds.

Instead of sprucing about the future how about reducing the massive fees on Int. award flights to like 90% of full service airlines charge like CX, AA and AS etc..

 

[Quickstatus]

Received it, in trash within seconds.

Instead of sprucing about the future how about reducing the massive fees on Int. award flights to like 90% of full service airlines charge like CX, AA and AS etc..

Yes he was previously head of International network planning and revenue management. Probably involved in the Qantas Tax

 

[Strategic Aviation]

I expect that we all will receive it.

I haven't heard from Igor. You must all be special - perhaps you're on his xmas card list too

 

[Mattg]

I haven't heard from Igor. You must all be special - perhaps you're on his xmas card list too

I didn't receive the email either, and I'm glad I didn't. What a pointless email - I can only assume this was intended as an internal memo?

 

[JohnK]

I didn't receive the email and I usually get all Qantas emails.

Any plans on customer care starting to care again?

 

[Quickstatus]

Looks like some got it and some didn’t.
Perhaps it was sent by accident to customers but as suggested by @Mattg intended as an internal announcement.

Any one Gold or below got that email?

 

[dajop]

Looks like some got it and some didn’t.
Perhaps it was sent by accident to customers but as suggested by @Mattg intended as an internal announcement.

Given the tone and his position (sales & distribution) it sounds like it was intended for corporate clients (travel managers) and travel agents, not individual passengers. That would actually make sense given the wording - which wouldn't be used for an internal announcement.

 

[RooFlyer]

Any one Gold or below got that email?

I recently dropped down to Gold, and got it (a few days after you), but I expect Qantas' IT wouldn't have realised that .

The staggered send out suggests to me that it was intended as a public address.

 

[eastwest101]

I am Silver and haven't received it yet. Reads more like an announcement intended to go to Corporate travel agents and clients rather than the general QFF membership to me, in my opinion anyway.