ah I see. I suspect either an agent error in terms of the procedure, or perhaps they thought saying P1 team was more customer friendly/understandable than "Yield Management" (which wouldn't mean much to non airline geeks)?
Obviously it's hard to know what actually happened but good news on ALL those seats being released. That must be some sort of record
Perfect sense. And yep Yield Management (I always get the two mixed up in my mind )
I certainly did not think the SST team themselves made the decisions, just acted as a go-between more or less, but at least they all would know the procedure(and deadlines) that some res agents may not know - as you say.
ah I see. I suspect either an agent error in terms of the procedure, or perhaps they thought saying P1 team was more customer friendly/understandable than "Yield Management" (which wouldn't mean much to non airline geeks)?
Obviously it's hard to know what actually happened but good news on ALL those seats being released. That must be some sort of record
I was told the same thing a few weeks ago by reservations when the computer said no to the second half of my more mundane request of a single seat. Reservations raised the booking with the first half confirmed and the second waitlisted. Then when I emailed the SST directly after that call, they could already see the request and said they'd send it to yield management.For my very recent requests to release 6 F and 8 J seats, twice when the bot said no to the plat/prem? (131211) agents - I was told and I quote "I'll send this to the P1 team for further action"
As one data point where I didn't get approval straight away, I was trying to book LHR-SYD a few days out from the flight. There were two seats left in F. The SST booked me on LHR-MEL-SYD, then kept checking with yield management every day for SYD-LHR. Just before the WP upgrade window at 48 hours, they released the seat.This fascinates me. One has to wonder how RM cough the requests.
Loyalty is more advanced in terms of predicting the future value of customers,
I really hope it's not RM looking at predicted flight load and if it's expected to be over xx%, then decline the request.
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I am currently QF WP1, VA WP and SQ*G, however will fall back to SQ*S next month. In my experience *G was no better than QF SG as when when travelling within Asia I was only able to access J lounges. I believe PPS/ solitaire is the place to be but the benefits are only realised if travelling on SQ metal and through airports with SQ F lounges. SQ seem to be old school with their rewards programs *G is about miles whereas PPS/solitaire is about spending cash with SQ.Are any P1s here also concurrently Star Alliance Gold?
Are any P1s here also concurrently Star Alliance Gold?
Any suggestions on going for Star Alliance Gold? Have been thinking about going for Star Alliance Gold with Singapore airlines or even PPS club/PPS solitaire. P1 has been ok for me over the last 5 years but found that I have been treated quite differently to some friends who are also P1 - I receive very little invites to events.
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Are any P1s here also concurrently Star Alliance Gold?
Any suggestions on going for Star Alliance Gold? Have been thinking about going for Star Alliance Gold with Singapore airlines or even PPS club/PPS solitaire. P1 has been ok for me over the last 5 years but found that I have been treated quite differently to some friends who are also P1 - I receive very little invites to events.
I really hope it's not RM looking at predicted flight load and if it's expected to be over xx%, then decline the request.
Regarding feeling "treated differently" with P1, I am coming to suspect that these are feelings not based on any real or intentional plan on QF's behalf - I think they (QF) are just hit and miss with so many things. We ponder ever so much in this forum about what the go is, but I suspect that all P1's are treated essentially the same in a corporate sense by QF. They have things such as events where if you are not invited you may feel to be valued lower, but I really believe that is just luck. They have certain numbers for events and invite on a random basis.
SQ PPS Solitaire looks more equivalent to QF P1 and based on my travel patterns looks quite easy to attain at SGD$50k in J and F flights in a year.
re events and invites.. Given QF's SYD base the lion's share definitely are in SYD.
I understand this week there was a rather nice visit to Sydney ops and a walk through Hangar 96 and an A380 there (Nancy IIRC). Really nice fun cool stuff for av geeks. I would have enjoyed something like that but well.. not in Sydney. Not saying if I was I would have gotten that chance, but it looked like it was cool.
Really though these events are kind of secondary to the P1 experience imho. I mean it's, in theory, a flying status related thing. As long as I'm looked after when things go bad, as best as can be, then I'd consider it a win.
I'm going to hazard a guess that you found that out from a post and photos I shared on another closed forum away from here...
The Hangar and IOC tour was only for a group of four P1s and their guest (i.e. eight people all up + two staff from QF Loyalty). In the end, we were a group of three P1s + guests, as one group cancelled. This is the first of this particular experience/event they have offered.
I am also not based in Sydney. I flew myself and my guest up for the day, at my own cost, so as to be able to take part.
This is the first of this particular experience/event they have offered.
Hopefully a successful trial that gets more traction - no reason they couldn't do this in most major cities and it really doesn't put them out too much.