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Qantas | Frequent Flyer
Paid with bpay, still not showing on booking
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<blockquote data-quote="Cian97" data-source="post: 2311824" data-attributes="member: 81841"><p>I've had such a big headache from this whole ordeal. First time I got through to the call centre (5 hour wait) the guy helped, said it's all sorted and ticket will be emailed shortly. I got the itinerary emailed but it still said due $**** and I couldn't make any changes in manage booking either.</p><p>Back to holding a few more times before I got through again, asked to just cancel the flights and give credit voucher. Got the voucher emailed straight away, then I couldn't use it to find flights, button to search for flights wasn't showing up with just that 1 voucher.</p><p>Called up again, booked with the voucher over the phone with the new flights I want, which is in just over a week's time now to London. Still using the same booking reference code as the original, got emailed itinerary but once again I can't Select a seat or enter APIS. Says "You are ineligible for seat selection" BPay amount due $0.</p><p>Gonna call again when I have enough hours to do so. Qantas sucks.</p></blockquote><p></p>
[QUOTE="Cian97, post: 2311824, member: 81841"] I've had such a big headache from this whole ordeal. First time I got through to the call centre (5 hour wait) the guy helped, said it's all sorted and ticket will be emailed shortly. I got the itinerary emailed but it still said due $**** and I couldn't make any changes in manage booking either. Back to holding a few more times before I got through again, asked to just cancel the flights and give credit voucher. Got the voucher emailed straight away, then I couldn't use it to find flights, button to search for flights wasn't showing up with just that 1 voucher. Called up again, booked with the voucher over the phone with the new flights I want, which is in just over a week's time now to London. Still using the same booking reference code as the original, got emailed itinerary but once again I can't Select a seat or enter APIS. Says "You are ineligible for seat selection" BPay amount due $0. Gonna call again when I have enough hours to do so. Qantas sucks. [/QUOTE]
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Qantas | Frequent Flyer
Paid with bpay, still not showing on booking
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