Need Travel Insurance Cover for Wife and Infant

[Chucksta]

What is a good travel insurance company to go with?

I have tried Medibank (Mondial Assistance) and they were very hard to get through on the phone to make changes to the policy. Took 4 phone calls and about 2 hours of waiting to get to the right person. I can't imagine what would happen if I need help overseas!

Going to be travelling with wife and baby to Jakarta, Indonesia.

Infant has an egg allergy, so need to list him down for a pre-existing condition.

Many thanks

Chucksta

 

[lmere12]

Hi chucksta, You can do a search and you'll find a few threads relating to your Q.

Travel Insurance direct is popular and you can google for a discount code. Check out suresave also.

I'm sure others will chime in.

 

[AllianzGlobalAssistance]

What is a good travel insurance company to go with?

I have tried Medibank (Mondial Assistance) and they were very hard to get through on the phone to make changes to the policy. Took 4 phone calls and about 2 hours of waiting to get to the right person. I can't imagine what would happen if I need help overseas!

Going to be travelling with wife and baby to Jakarta, Indonesia.

Infant has an egg allergy, so need to list him down for a pre-existing condition.

Many thanks

Chucksta

Hi Chucksta, please accept our apologies for any delays you have may experienced in trying to contact us. We would like to help you with any questions regarding your policy.

Due to restrictions on this platform, unfortunately we are unable to leave our email address to enable you to send us your contact details. As we are keen to resolve your concerns, are you able to send us a private message through this platform with the best number for us to contact you on?

We look forward to hearing from you.

Regards

Allianz Global Assistance (Formerly Mondial Assistance)

 

[RyanD]

I usually use Globelink.co.uk travel insurance for my family trips. They provide all the basic covers and also provide cover for many pre-existing medical conditions.

 

[MelUser]

Have found the webjet policies (also managed/claimed via Mondial [which is now called Allianz]) to be very good.

I had a claim and there was ambiguity which they resolved in my favour (rather than theirs!).

The Mondial (Allianz) assistance call centre is in Toowong, Brisbane and I have always found their staff to be excellent.

 

[JohnK]

In the past I have used Travel Insurance Direct and had no issues at all with them with my one and only claim.

Recently I switched over to Travel Insurance with a QBE policy and they appear to be OK and the premium is relatively cheap. Just as an example for a yearly policy for <49 years of age for worldwide cover including <72 hours in USA or Canada on each trip and premium is ~$192. Does not appear to be any discount for family policy as premium is $385.

I am about to purchase another 12 month policy and currently thinking about paying an extra $68 to reduce $200 excess to $0.