Hello all, hope you are all doing well,
I have had a trip to Port Douglas planned for some time (Dep Tues 29/10) and (return Friday 8/11,)
All flights are QF.
Unfortunately, I have just been diagnosed with Melanoma and need to be admitted to hospital on Sat 9th Nov for surgery to remove the Melanoma in my calf.
There is some difficulty here because I am not scheduled to return until 10 PM Fri 8th Nov, which leaves me with next to no time to prepare my belongings for my hospital stay. I live a good hour away from MEL and I would very much like to return as early as practicable. My return flight departs Cairns at 12:45 PM, gets into Bris at 14:55 PM. Problem is that the BNE-MEL leg isn't until 18:40 and doesn't get in until 2200 PM. I can see there is a QF709/QF621 that leaves CNS at 0935, gets into BNE at 11:45, then QF621 departs BNE at 1310 and gets into MEL at 16:30. This would make the most incredible of differences to me as I would be able to get home much earlier in the day and allow me a much better opportunity to prepare my belongings for hospital and get a final nights sleep in my own bed. This is serious surgery and my surgeon has told me that I will require between 1-2 months in the hospital recovering.
My Father and his GF were planning to stay until the 17/11, As I am having surgery, my dad is returning late on the 10/11 now. (My surgery doesn't actually occur until Mon 11/11 but I need to be admitted on the Sat so that I can have my leg raised and IV antibiotics started to give the best chance of an infection-free recovery upon also allowing a skin graft maximum opportunity to "take"
Dad has been told by Virgin and Tiger that if he is able to provide a medical certificate, they will issue him with credit. I assume QANTAS don't do this. I am QFF GOLD.
I have Medical certificates from the Victorian Melanoma Clinic at the Alfred in Melbourne that describes my case. Currently, the QF709/621 ie Dep CNS 0935 ARR MEL 1630 is $446 Red-e-deal and $516 Flex
How do I approach QANTAS, which department, what do I say to give me the maximum opportunity for a simple swap to the QF709/QF621 option?
Thank You all in advance!
I have had a trip to Port Douglas planned for some time (Dep Tues 29/10) and (return Friday 8/11,)
All flights are QF.
Unfortunately, I have just been diagnosed with Melanoma and need to be admitted to hospital on Sat 9th Nov for surgery to remove the Melanoma in my calf.
There is some difficulty here because I am not scheduled to return until 10 PM Fri 8th Nov, which leaves me with next to no time to prepare my belongings for my hospital stay. I live a good hour away from MEL and I would very much like to return as early as practicable. My return flight departs Cairns at 12:45 PM, gets into Bris at 14:55 PM. Problem is that the BNE-MEL leg isn't until 18:40 and doesn't get in until 2200 PM. I can see there is a QF709/QF621 that leaves CNS at 0935, gets into BNE at 11:45, then QF621 departs BNE at 1310 and gets into MEL at 16:30. This would make the most incredible of differences to me as I would be able to get home much earlier in the day and allow me a much better opportunity to prepare my belongings for hospital and get a final nights sleep in my own bed. This is serious surgery and my surgeon has told me that I will require between 1-2 months in the hospital recovering.
My Father and his GF were planning to stay until the 17/11, As I am having surgery, my dad is returning late on the 10/11 now. (My surgery doesn't actually occur until Mon 11/11 but I need to be admitted on the Sat so that I can have my leg raised and IV antibiotics started to give the best chance of an infection-free recovery upon also allowing a skin graft maximum opportunity to "take"
Dad has been told by Virgin and Tiger that if he is able to provide a medical certificate, they will issue him with credit. I assume QANTAS don't do this. I am QFF GOLD.
I have Medical certificates from the Victorian Melanoma Clinic at the Alfred in Melbourne that describes my case. Currently, the QF709/621 ie Dep CNS 0935 ARR MEL 1630 is $446 Red-e-deal and $516 Flex
How do I approach QANTAS, which department, what do I say to give me the maximum opportunity for a simple swap to the QF709/QF621 option?
Thank You all in advance!