MH Flights and Status Credits with Qantas

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JMFK

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I wanted to bump an old thread, but they were all closed...

I have a question in regards to MH flights and QF Status Credits.

I booked MEL - SIN - KUL return through Qantas in December last year, with the SIN - KUL flights on MH. Economy across all sectors.

QF have advised that the MH flights are ineligible for Status credits due to the booking class, but I can't seem to find any reference to that in the Partner Earning table. I thought the flights would have been worth 5 SC's each.

Can someone point me to where it mentions the booking class and eligibility on the Partner Earning Table?

Also, is there any way to check the booking class retrospectively? I have the e-ticket number, but not sure how to find what the fare basis was with that info.

Thanks in advance!
 
Did you make a note of the class from your MMB section of your QF account.
The e tix printout they send to you, with the bar code at the top of it, won't list the subclass of travel, but within MMB in your QFF account, would have your booking class there.
But after the flight, that data disappears, so you would have to contact QFF to see what class they had you booked in.
Many subclasses of Y as mentioned above exist.
Edit: hmm, SIN and KUL fall into the same zone, so both earn 2600 and 30 in whY, ah, I see why you flew to SIN first.
Thought that it was a bit more earn to fly direct MEL - KUL.
 
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Also as an example I just did a search on the QF website for MEL-SIN-KUL in May, the SIN-KUL MH booking class is 'N' which is not eligible for earn, this was on a QF 'sale' fare, but the 'saver' fare booked into 'M' class which earns Discount Economy rate. So I think you were probably booked into N.
 
Qantas give travellers on MH a fairly raw deal, despite MH being a OW member - I thought QF may even have sponsored their entry to OW?

Obviously QF would rather you fly through SIN and then into Jetstar Asia, but the MH flights to/from AUS are much better timed, particularly the return.
 
For MH economy bookings check this table: https://www.qantas.com/fflyer/dyn/flying/airline-earning#mh
Your MH flight would have to be booked in KLMV (Discount Economy) BH (Economy) Y (Flexible Economy) For bookings made after 1 Dec.
If it is any other economy booking class it will not earn anything.

Hope that helps.

Thanks for this, exactly what I was looking for...I had missed this section and gone straight to Partner Earning Table.

I know it's my fault for not checking, but it is frustrating that you book through Qantas in good faith, and then find out its in a non-earning fare bucket.
 
Thanks for this, exactly what I was looking for...I had missed this section and gone straight to Partner Earning Table.

I know it's my fault for not checking, but it is frustrating that you book through Qantas in good faith, and then find out its in a non-earning fare bucket.

Sorry JFMK I know it can be disappointing that you didn't get SCs on these flights as you thought you may have but I don't see how you can say booking these fares with Qantas was perhaps not "in good faith" for you selecting to book into these fare classes. The same could be said of you booking on any flight website such as Zuji or Malaysia airlines websites but at least QF will give you a summary of points and SC earned.

A quick look on QF's website at some dummy online bookings show these SC earnings in the booking Review page for Economy sale return:
MEL-SIN 60 SCs
MEL-SIN-KUL with MH flights 60 SCs
MEL-SIN-KUL with 3K flights 60 SCs
MEL-SIN-KUL with QF-coded 3K flights 80 SCs

So in good faith QF is telling you that the legs SIN-KUL only earn SCs in Economy sale on QF coded flights. Of course if you booked on the phone this information isn't presented to you but you could ask the agent while booking to confirm.
 
Sorry JFMK I know it can be disappointing that you didn't get SCs on these flights as you thought you may have but I don't see how you can say booking these fares with Qantas was not "in good faith" for you selecting to book into these fare classes. The same could be said of you booking on any flight website such as Zuji or Malaysia airlines websites but at least QF will give you a summary of points and SC earned.

A quick look on QF's website at some dummy online bookings show these SC earnings in the booking Review page for Economy sale return:
MEL-SIN 60 SCs
MEL-SIN-KUL with MH flights 60 SCs
MEL-SIN-KUL with 3K flighs 60 SCs
MEL-SIN-KUL with QF-coded 3K flighs 80 SCs

So in good faith QF is telling you that the legs SIN-KUL only earn SCs in Economy sale on QF coded flights. Of course if you booked on the phone this information isn't presented to you but you could ask the agent while booking to confirm.

I agree entirely, and it's my fault. But you must admit, they're not exactly forthcoming with the information...

Good point about the summary on the booking page, but I didn't notice that when I booked....hindsight eh! As its a summary for all flights, you'd have to check each leg using the points calculator to try to work out where SC's were missing...

I thought I was good to go as entering SIN - KUL on MH on the points calculator says you'll get 5 SC's for the flight in Discount Economy

As I said, my fault, and lesson learned for next time! I think I'll call to clarify the fare bucket and book over the phone in future.
 
I agree entirely, and it's my fault. But you must admit, they're not exactly forthcoming with the information...

Good point about the summary on the booking page, but I didn't notice that when I booked....hindsight eh! As its a summary for all flights, you'd have to check each leg using the points calculator to try to work out where SC's were missing...

I thought I was good to go as entering SIN - KUL on MH on the points calculator says you'll get 5 SC's for the flight in Discount Economy

As I said, my fault, and lesson learned for next time! I think I'll call to clarify the fare bucket and book over the phone in future.

No worries JMFK, I just find it a tad irksome when folks say things like "I booked on the QF website and therefore it should have [insert personal and specific need here]" when they don't get what they expected :)

You state you were basing your information on the points calculator, though it is a good tool I don't rely on it because a lot of the detail is hidden and often it doesn't update straight away when things change. Instead I find it much more reliable to calculate using the QF published earnings rate as per the supplied link above and the booking calculation on the Review page. Ultimately the earnings rate is dependant on the fare class and for QF's website there is a handy script you can install in your browser that serfty kindly provided.
 
A quick look on QF's website at some dummy online bookings show these SC earnings in the booking Review page for Economy sale return:
MEL-SIN 60 SCs
MEL-SIN-KUL with MH flights 60 SCs
MEL-SIN-KUL with 3K flights 60 SCs
MEL-SIN-KUL with QF-coded 3K flights 80 SCs

Annoyingly, the above pattern is relevant for Business Sale bookings as well. MEL-SIN-KUL with an MH flight on the SIN - KUL segment books into a non points earning business MH fare.
 
You state you were basing your information on the points calculator, though it is a good tool I don't rely on it because a lot of the detail is hidden and often it doesn't update straight away when things change. Instead I find it much more reliable to calculate using the QF published earnings rate as per the supplied link above and the booking calculation on the Review page. Ultimately the earnings rate is dependant on the fare class and for QF's website there is a handy script you can install in your browser that serfty kindly provided.

That lack of detail is now clear ;) It's tricky for lay people though, as the majority of the marketing material on the Qantas site itself directs people to use the points calculator - as an AFF user I should know better :)

Thanks for the link - great work Serfty!
 
I just got smacked with QFF new status credits with MH. Flying J to LHR received 30 from MEL > KUL and 60 KUL > LHR. Grand total of 180 for the trip, but picked up 60 for the 1 1/2hrs return KUL > KCH! QF has almost become a joke for those that need to work in SEA then across to Europe to get any fair deal.
 
I just got smacked with QFF new status credits with MH. Flying J to LHR received 30 from MEL > KUL and 60 KUL > LHR. Grand total of 180 for the trip, but picked up 60 for the 1 1/2hrs return KUL > KCH! QF has almost become a joke for those that need to work in SEA then across to Europe to get any fair deal.

Ouch! I got 60 and 80 last year SYD-KUL-CDG in J.
 
Annoyingly, the above pattern is relevant for Business Sale bookings as well. MEL-SIN-KUL with an MH flight on the SIN - KUL segment books into a non points earning business MH fare.

What fare class is it? According to the partner earning table CDIJZ on MH all earn as business between SIN and KUL.

https://www.qantas.com/fflyer/dyn/flying/airline-earning#mh

According to the Pt helpdesk, be prepared for a few more shocks! New rules came in for MH at the end of January.

Yeah, just noticed in looking up the above. First and business earn as Flexi Y on basically Australia/NZ to Malaysia and Europe for MH.
:shock:


[I would use a 3 letter acronym (TLA) starting with W and ending with F - but I'm not allowed]
 
I think they are being very selective on the routes. What I believe they are doing is trying to close down the cheaper European routes forcing you (if your chasing SC) to QF, which in around-about way was indicated by the QF rep. The MH fare was only $5,500 and I had to work in KUL before I went to Europe so it made sense.
 
I think they are being very selective on the routes. What I believe they are doing is trying to close down the cheaper European routes forcing you (if your chasing SC) to QF, which in around-about way was indicated by the QF rep. The MH fare was only $5,500 and I had to work in KUL before I went to Europe so it made sense.

Yeah, it's definitely a EK/QF partnership thing. The other poor earner is Malaysia to Middle east. Good thing QF sponsored MH into Oneworld, with friends like that who needs enemies.
 
But they do seem to offer good returns for intra-Asia travel. e.g. BKK-KUL-DPS return for around $800 and 200 SCs in J
 
What fare class is it? According to the partner earning table CDIJZ on MH all earn as business between SIN and KUL.

https://www.qantas.com/fflyer/dyn/flying/airline-earning#mh

Booked a business class flight to KUL for October 2014 which was "Sale" one way and "Saver" the return. Just remember at the time that the SIN-KUL leg booked into a fare class which wasn't on the partner earning table. As expected, it didn't credit to my account.

No idea what the fare class was anymore, I do have the e-ticket but not the booking class. Perhaps wait for a sale to Kuala Lumpur and check the QF site?
 
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Qantas give travellers on MH a fairly raw deal, despite MH being a OW member - I thought QF may even have sponsored their entry to OW?

Obviously QF would rather you fly through SIN and then into Jetstar Asia, but the MH flights to/from AUS are much better timed, particularly the return.


That makes sense for economy but seems unfair for business when Jetstar Asia doesn't offer business on regional flights.
From PER there is no option to get to anywhere in Asia except Singapore in business using Qantas and/or Jetstar.
So it's difficult to understand the need to penalise us if we use MH.
 
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