Lost Property Contact?

Discussion in 'Ask Velocity Frequent Flyer' started by lukenet, Apr 27, 2014.

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  1. lukenet

    lukenet Member

    May 18, 2012
    172
    43
    BNE
    Hey, I am looking for a contact number for Virgin (BNE) lost property? Does such a number exist?


    It looks like I left a Kindle in a case in the pocket of the fight..
    I don't like my chances, but it is worth a call.. Problem is, I just can't find a number to call..
     

  2. TonyHancock

    TonyHancock Senior Member

    Aug 26, 2010
    5,120
    4,128
    East Cheam
  3. lukenet

    lukenet Member

    May 18, 2012
    172
    43
    BNE
    #3 lukenet, Apr 27, 2014
    Last edited: Apr 28, 2014
    Thanks.. I will give them a call..

    //Update

    This appears to be a waste of time..

    Called the number.. Get an answer service asking to leave a message, which I did..

    They give out an email address that just bounces the msg..

    I have called about 15 times over the course of yesterday and this morning (mainly to check I was sending my email to the right emails address), but not once was the phone answered, you just get the same msg..

    Does anyone have the email address? or know someone else to call?

    This is what the msg thinks the email it is which just bounces..
    bagage.services-bnedom@virginaustralia.com
     
  4. Velocity Frequent Flyer

    Authenticated Company Representative

    Jul 30, 2010
    499
    801
    Brisbane, Queensland
    Hi lukenet, sorry to hear you left your device behind. I can confirm (07) 3114 8150 is the correct number to call for Baggage Services at Brisbane Airport. Thank you for leaving a message. A team member will be in touch if an item matching its description is found.
     
    • Like Like x 1
  5. mannej

    mannej Senior Member

    Mar 16, 2009
    9,424
    2,525
    Perth
  6. lukenet

    lukenet Member

    May 18, 2012
    172
    43
    BNE
    Well, that would do it.. The joy's of a lack of sleep.. thanks..
     
  7. lukenet

    lukenet Member

    May 18, 2012
    172
    43
    BNE
    The system works.. I got my stuff back today.. Well done VA.

    Thanks again.
     
    • Like Like x 4
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