We have a package booking to Lord Howe Island in May 2020. LHI has closed and we can’t get there due to COVID 19. Our travel agent has advised that our accommodation provider will allow us to rebook at a later date but we will be charged a cancellation fee for our booking that we can’t use of one nights accommodation.
Our other option is to not rebook and lose all our money. Our travel insurance will not cover it even though it was booked last year.
i think it is unfair to charge a cancellation fee when we have not cancelled. Any ideas?
Our other option is to not rebook and lose all our money. Our travel insurance will not cover it even though it was booked last year.
i think it is unfair to charge a cancellation fee when we have not cancelled. Any ideas?