kelvedon
Established Member
- Joined
- Jan 23, 2012
- Posts
- 1,428
Booked an award flight through Qantas 10 days ago (for Jan18) on Emirates metal. The booking appears in my QF account, and shows as confirmed on the EK website, but indicates it has not been ticketed yet. Points and taxes have not been charged either.
The booking was made on the phone as on line continually gave an error code ( and so the 6000 points fee was waived). I called QF 4 days later and was told that "they'd send it to a different queue for ticketing and the an e ticket should be sent within 24 hours".
Now 10 days after the original phone booking, still no ticket. Should I be concerned?
BTW, Another AY/EK award booking made on line 3 days later resulted in an almost instant e ticket.
The booking was made on the phone as on line continually gave an error code ( and so the 6000 points fee was waived). I called QF 4 days later and was told that "they'd send it to a different queue for ticketing and the an e ticket should be sent within 24 hours".
Now 10 days after the original phone booking, still no ticket. Should I be concerned?
BTW, Another AY/EK award booking made on line 3 days later resulted in an almost instant e ticket.