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Avianca | LifeMiles
LM award cancellation fee waived for Covid-19 (various reasons)
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<blockquote data-quote="luxury-lizard" data-source="post: 2075192" data-attributes="member: 48730"><p>I have a friend (whom I advise on all things FF award related) who has 2 separate awards for 2 pax in June: SYD-DEL stopover then DEL-ARN. Now they want to cancel their India portion of the trip due to Covid-19. OF course this has the flow on effect of then needing to cancel the DEL-ARN itinerary - total cost would be $US200*4.</p><p></p><p>She has sent an e-mail to LM seeking a waiver on the cancellation fees - still waiting for a response. I read a couple of posts on FT regarding the fee waiver and it seems inconsistent on the part of LM.</p><p></p><p>Would appreciate if others could post their experience here - I'll post back when my friend gets a response. (Note I friends wish to fly in July SYD-SIN stopover SIN-LHR instead - I suggested she ask LM to just alter their itinerary but this was just last night so don't know if she's done that yet - searching for award seats there is nothing in J SYD-SIN in July but various options on various days for SIN-LHR in July)</p></blockquote><p></p>
[QUOTE="luxury-lizard, post: 2075192, member: 48730"] I have a friend (whom I advise on all things FF award related) who has 2 separate awards for 2 pax in June: SYD-DEL stopover then DEL-ARN. Now they want to cancel their India portion of the trip due to Covid-19. OF course this has the flow on effect of then needing to cancel the DEL-ARN itinerary - total cost would be $US200*4. She has sent an e-mail to LM seeking a waiver on the cancellation fees - still waiting for a response. I read a couple of posts on FT regarding the fee waiver and it seems inconsistent on the part of LM. Would appreciate if others could post their experience here - I'll post back when my friend gets a response. (Note I friends wish to fly in July SYD-SIN stopover SIN-LHR instead - I suggested she ask LM to just alter their itinerary but this was just last night so don't know if she's done that yet - searching for award seats there is nothing in J SYD-SIN in July but various options on various days for SIN-LHR in July) [/QUOTE]
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Avianca | LifeMiles
LM award cancellation fee waived for Covid-19 (various reasons)
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