Hi,
I was booked to travel on MEL-SIN JQ7 on a starter plus bundle, it was cancelled and I was moved to a QF 37.
I was due to earn 40SC and 6825 QFF points, I only earnt 30SC and 4550 points under the QF DEco fare bucket.
Not only did I lose 6 hours of my holiday, but I lost 10SC and 2275 points... I can't get the lost time back but I would like the SCs and points!
Anyone experienced similar? Any suggestions for recourse? Should I put in a QF points claim or hassle QFF via email?
I was booked to travel on MEL-SIN JQ7 on a starter plus bundle, it was cancelled and I was moved to a QF 37.
I was due to earn 40SC and 6825 QFF points, I only earnt 30SC and 4550 points under the QF DEco fare bucket.
Not only did I lose 6 hours of my holiday, but I lost 10SC and 2275 points... I can't get the lost time back but I would like the SCs and points!
Anyone experienced similar? Any suggestions for recourse? Should I put in a QF points claim or hassle QFF via email?