Int'l Schedule Change - codeshare options?

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pmdg7444

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May 21, 2011
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Have received a notification about MEL-HKG changing from an overnight to daytime service.

However, can't accept any VA operated flights as my schedule only permits an overnight availability to travel to HKG

The usual GCC advises the policy is only VA operated flights or full refund. is there any way to escalate to possible consider VA code-share partner options?
 
Probably not. The only partner that you could potentially fly to HKG on is SQ (via SIN) which I doubt they'll book you on but you could always try.

VA Tickets to HKG include the following restrictions

"THE FARE COMPONENT MUST INCLUDE TRAVEL BETWEEN AUSTRALIA
AND HONG KONG, SAR, CHINA ON
ONE OR MORE OF THE FOLLOWING
ANY VA FLIGHT OPERATED BY VA."


Which means that they really couldn't endorse your ticket onto SQ with a completely new ticket required. involving A refund of the old ticket and credit from VA towards a new ticket-operated SQ (something I don't think VA will do for you).

It looks like your only option other than trying that would be a full refund and booking on another carrier.
 
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