Hi there.
I am a Hyatt explorist.
A family member has rung me tonight in a panic trying to book the Hyatt Nusa Dua. They are having an awful time trying to pay and the hotel is saying they must pay through Duku. This isn't working.
Has anybody tried to pay through this service before? If I call the frequent guest guest number do you think they will call my family member and process the booking direct?
I've used points to stay at this property before and the hotline took the payment and the property processed the payment on departure. I would like that for them.
Any tips?
I am a Hyatt explorist.
A family member has rung me tonight in a panic trying to book the Hyatt Nusa Dua. They are having an awful time trying to pay and the hotel is saying they must pay through Duku. This isn't working.
Has anybody tried to pay through this service before? If I call the frequent guest guest number do you think they will call my family member and process the booking direct?
I've used points to stay at this property before and the hotline took the payment and the property processed the payment on departure. I would like that for them.
Any tips?