Hilton will be offering a challenge for customers who haven't maintained their status

[mella2007]

Just got off the phone with Hilton regarding a number of account issues.

Had the most wonderful service experience with the rep on the phone, and when discussing the various challenge programs and whether I have retained status for the rest of the year (I have, on base points but wasn't sure), she let me know that in March, Hilton will be offering a challenge to those customers who didn't regain their status (and who's current status expire in March).
She didn't have any more details than that, but said an email would be sent explaining it when Hilton release the information to those people eligible for it.

Thought some of you would be interested to know that.

 

[Deleted member 29185]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

Just got off the phone with Hilton regarding a number of account issues.

Had the most wonderful service experience with the rep on the phone, and when discussing the various challenge programs and whether I have retained status for the rest of the year (I have, on base points but wasn't sure), she let me know that in March, Hilton will be offering a challenge to those customers who didn't regain their status (and who's current status expire in March).
She didn't have any more details than that, but said an email would be sent explaining it when Hilton release the information to those people eligible for it.

Thought some of you would be interested to know that.

That may become a useful option. A lot of us with a Mar 2014 expiry date are assuming the card date will be honoured but if it isn't (ala missed requal requirements) then some of us may be happy on challenges.

 

[aus_flyer]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

I'm confused about when HHonors status is reassessed. I got Diamond status through Velocity. Didn't qualify to maintain it this year, but HHonors tier is still Diamond.

I called HHonors at the end of last year to ask what would happen and they said I would drop at the start of 2013... but it hasn't happened.

 

[mella2007]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

You status expires in March this year, so you may offered a challenge going by the phone call I spoke about.

I'm confused about when HHonors status is reassessed. I got Diamond status through Velocity. Didn't qualify to maintain it this year, but HHonors tier is still Diamond.

I called HHonors at the end of last year to ask what would happen and they said I would drop at the start of 2013... but it hasn't happened.

 

[aus_flyer]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

You status expires in March this year, so you may offered a challenge going by the phone call I spoke about.

Ok thanks.

Confusing as my Diamond card is valid until late next year!

 

[Boris spatsky]

What is a likely scenario for the challenge?

 

[serfty]

Ok thanks.

Confusing as my Diamond card is valid until late next year!

there are likely to be quite a few status granted diamonds with expiry March 2014 on their card.

"Late next year" suggests beyond that, it would be interesting to know the exact month "Late next year" is referring to.

 

[JohnK]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

Hilton just remember not to make my challenge too difficult!

 

[Deleted member 29185]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

Hilton just remember not to make my challenge too difficult!

Hey JohnK. I already know of a challenge that will guarantee you continuous HH diamond until Mar 2014.

Stay 30 nights between now and 30 March 2013! :shock:

 

[RWJ777]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

... in March, Hilton will be offering a challenge to those customers who didn't regain their status (and who's current status expire in March).

Sounds very Harry Potterish. Maybe racing through the corridors of HSW on a nimbus 2000 or divining the ingredients of some potion (identifying the variety of their complimentary lounge wines would indeed pose a remarkable challenge).

 

[oz_mark]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

I have had a challenge in the past, that was basically have 4 stays (nights? can't remember which now) in 3 months (i.e. April 1 - Jun 30), to regain Gold. The challenge was outlines in the email that I got informing me of my downgrade!

So, they have offered challenges in the past, but I have no idea how they select who gets such a challenge.

 

[drross]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

I have had a challenge in the past, that was basically have 4 stays (nights? can't remember which now) in 3 months (i.e. April 1 - Jun 30), to regain Gold. The challenge was outlines in the email that I got informing me of my downgrade!

So, they have offered challenges in the past, but I have no idea how they select who gets such a challenge.

have had similar experience a few years ago and I think it was stays rather than nights.

 

[Sprucegoose]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

always up for a challenge chaps!!!

 

[markis10]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

always up for a challenge chaps!!!

Yours will be to do 4 stays at Hilton Surfers

 

[Sprucegoose]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

Yours will be to do 4 stays at Hilton Surfers

now challenge not castration!!!

 

[tuapekastar]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

Just got off the phone with Hilton regarding a number of account issues.

Had the most wonderful service experience with the rep on the phone, and when discussing the various challenge programs and whether I have retained status for the rest of the year (I have, on base points but wasn't sure), she let me know that in March, Hilton will be offering a challenge to those customers who didn't regain their status (and who's current status expire in March).
She didn't have any more details than that, but said an email would be sent explaining it when Hilton release the information to those people eligible for it.

Thought some of you would be interested to know that.

Thanks for that. My matched Diamond will drop to Gold in March (and only just got to Gold by the skin of my teeth), so will be interested in what they have to say, assuming 'all' members receive it.

 

[JohnK]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

Hey JohnK. I already know of a challenge that will guarantee you continuous HH diamond until Mar 2014.

Stay 30 nights between now and 30 March 2013! :shock:

:shock: That is a huge challenge and guaranteed to send me broke.

 

[Deleted member 29185]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

"Thank you for your reply.

We are happy to extend a special one-time offer to fast track to Diamond tier level. If within the next 90 days, from today's date, you record 21 eligible nights at any participating HHonors hotel, your account will be automatically upgraded to the Diamond tier status through March 31, 2015.

If there is anything else we can assist you with, please do not hesitate to contact us. For immediate assistance, please click on the link below for the contact number of the Hilton Worldwide Service Center location nearest you."

I replied that I wanted to start on another date as the website allows/allowed. They said I should contact them then
wish me luck
It would be good and a bit later this year I should be able to 21 nights in 90 days

Thanks to Newk, we now know what one challange is.

3 weeks in 3 months.

Up side, diamond can be achieved in as little as 3 weeks and the spend to do so looks on the face of it to be about 25% less than normal (YMMV) and it's especially good as it's nights rather than stays.

Downside, you don't have diamond whilst you do the challange. I always believed they comped status whilst you did the challange?

 

[Simo]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

I probably won't retain Diamond as my travel has greatly decreased due to work issues/staffing issues.

 

[JohnK]

Re: Hilton will be offering a challenge for customers who haven't maintained their st

That Diamond challenge is too tough for me.