Disgruntled
Newbie
- Joined
- Apr 14, 2008
- Posts
- 4
Hi all,
My partner and I flew Jetstar on Friday evening (11th April 2008) to Christchurch and our luggage did not arrive on our flight.
Our journey started with a domestic flight on Qantas to Melbourne and then we had an international transfer on Jetstar to Christchurch (it was originally due to be a Qantas flight but they merged the two flights, apparently).
To cut a long story short, our luggage is still missing.
We were given a contact number for Jetstar so that we could check on the progress of our luggage over the weekend (which we called on at least six occasions) but at no time did they try to make contact themselves to give us a courtesy update.
We desperately need to speak to the right department urgently and I was hoping that a member of this forum might have a direct line number or an email address that will help us track down our luggage sooner? We would be very grateful...
Thanks in advance.
Regards,
Jon M
My partner and I flew Jetstar on Friday evening (11th April 2008) to Christchurch and our luggage did not arrive on our flight.
Our journey started with a domestic flight on Qantas to Melbourne and then we had an international transfer on Jetstar to Christchurch (it was originally due to be a Qantas flight but they merged the two flights, apparently).
To cut a long story short, our luggage is still missing.
We were given a contact number for Jetstar so that we could check on the progress of our luggage over the weekend (which we called on at least six occasions) but at no time did they try to make contact themselves to give us a courtesy update.
We desperately need to speak to the right department urgently and I was hoping that a member of this forum might have a direct line number or an email address that will help us track down our luggage sooner? We would be very grateful...
Thanks in advance.
Regards,
Jon M