have Velocity put up there award taxes??is this a mistake or are they copying Qantas

[tinkybelle]

logged in this morning for a LAX SYD J flight the cost was.
sorry if its a little jumbled as it didn't copy and paste well but the cost of tax for 1 seat went from $42.12 to over $501

Premium RewardInclusions	Business RewardInclusions	Premium SaverInclusions	PremiumInclusions	Business ClassInclusions
LAX09:50 PM	SYD07:50 AM	VA 2 Non-stop 15hr 0min Operator: VIRGIN AUST INTL	77000 or 70500 + $42.12 ​	100500 or 94000 + $42.1 ​

just re logged in

Premium RewardInclusions	Business RewardInclusions	Premium SaverInclusions	PremiumInclusions	Business ClassInclusions
LAX09:50 PM	SYD07:50 AM	VA 2 Non-stop 15hr 0min Operator: VIRGIN AUST INTL	171200 or 94000 + $501.32 ​

 

[Wayne Herring]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

LAX to SYD taxes for Business Reward are still showing $42.12 for me on the dates I tried, perhaps an error on the particular date you searched for?

 

[tinkybelle]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

I am using a mac air and a mac desktop .
searched every day from mid november till end jan and when avail that was the price . not sure if i have some weird cookies
i couldn't believe it as SYD LAX is still $112 or some such
just re checked still the same. you can tell there is something wrong as the points only option is way up at 171200.
I know macs are a pain in the A but this is ridiculous
waiting for points to arrive in account to book think ill use a PC

Premium RewardInclusions	Business RewardInclusions	Premium SaverInclusions	PremiumInclusions	Business ClassInclusions
LAX09:50 PM	SYD07:50 AM	VA 2 Non-stop 15hr 0min Operator: VIRGIN AUST INTL	147700 or 70500 + $501.32 ​	171200 or 94000 + $501.32 ​	Sold Out ​	1192500 or 1111600 + $525.22 ​	945100 or 864200 + $52 ​

 

[Wayne Herring]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

Sorry I was searching return flights which are unchanged (and also using a Mac). You're right, on one way flights the taxes are showing $501.32. Perhaps phone up and ask for a price, seems strange the taxes are so much more on a one way. Hopefully just an error.

 

[TomVexille]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

That is quite odd

 

[Wayne Herring]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

Other way around serfty, issue only seems to arise for one ways originating at LAX.

 

[TomVexille]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

If you actually get all the way to the payment page, the total taxes are $42.12. Even though it says ~$500 up front

 

[bullerdude]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

If you actually get all the way to the payment page, the total taxes are $42.12. Even though it says ~$500 up front

I am also see the site behave as such... again showing the poor quality of VA's IT.

 

[tinkybelle]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

If you actually get all the way to the payment page, the total taxes are $42.12. Even though it says ~$500 up front

I cant get that far as the points are not in there yet.
thank goodness its not just me!!!

 

[CJEMNMAC]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

It is not a Mac issue,... The VA IT dept has struck again it seems...definitely reverts to $42.12 at payment page

 

[JohnK]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

LOL! VA and QF outsourced IT to same company?

 

[tinkybelle]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

i am thinking all these gurus are tarred with the one brush. They need someone like us checking and balancing!

 

[aspro2]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

Similar happened to me a week ago. My EWR-MEL J itinerary showed taxes at $529. When I called Customer Service (Manila) to ask a question, they told me taxes were $572, but then we she did a dummy booking, it came out as $60... and indeed, when I went through to the final payment page for my booking, it was only $60 (and 20 cents). Of course, my QF flight in Y to the US had $410 in taxes/surcharges, and they didn't shrink at all when I got to the payment page.

 

[notzac]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

Similar happened to me a week ago. My EWR-MEL J itinerary showed taxes at $529. When I called Customer Service (Manila) to ask a question, they told me taxes were $572, but then we she did a dummy booking, it came out as $60... and indeed, when I went through to the final payment page for my booking, it was only $60 (and 20 cents). Of course, my QF flight in Y to the US had $410 in taxes/surcharges, and they didn't shrink at all when I got to the payment page.

Is your existing EWR-MEL itinerary a revenue or award booking? IIRC, VA charge YQ on revenue bookings.

 

[aspro2]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

Is your existing EWR-MEL itinerary a revenue or award booking? IIRC, VA charge YQ on revenue bookings.

It was a reward booking on all steps in the booking process.

 

[notzac]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

It was a reward booking on all steps in the booking process.

Odd. The $60ish figure sounds more correct then..

 

[mlob]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

Copping this on a one way LAX to SYD award enquiry. Showing $471 in taxes per award. Did a search regarding fees hike and found this thread. Hoping it will return to a more palatable $60. There are 4 of us!

 

[CJEMNMAC]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

Copping this on a one way LAX to SYD award enquiry. Showing $471 in taxes per award. Did a search regarding fees hike and found this thread. Hoping it will return to a more palatable $60. There are 4 of us!

Website is wrong...... Once you select the flights and continue up to payment screen it is heaps less

I booked a few months ago for June LAX - SYD in J and paid $42.12 tax

 

[mlob]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

Phew. I was trying to stomach $1884 worth of taxes!

 

[mlob]

Re: have Velocity put up there award taxes??is this a mistake or are they copying Qan

But on another note. Where have all the awards gone? I booked this same trip 12 months ago with only about 5 months notice to when I wanted to travel and there were loads of awards. Now Im chasing them as they are released day by day by Virgin at max time out.