Has Qantas changed the JASA rebooking engine?

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vitagen

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Apr 16, 2011
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Hi Every,

I'm looking at changing my JASA from Syd to Per and the change engine now looks like i'm changing a paid flight and not a ASA booking? Has this recently changed or is something wrong with the Qantas site at the moment?

Cheers

Lionel
 
Hi Markis,

Is this just with domestic JASAs? Because I could have sworn I could change my flights for international JASAs (before I subsequently cancelled them) in a different engine than what is currently displayed.

Are domestic/international JASAs different in the way the booking is managed?

If all else fails I guess I have to find availability on a different day and call them up.
 
AFAIK, no difference, the system treats the ticket at the cost of the points in $$$ rather than the equivalent airfare and phoning is the only way to change it.
 
You can generally change a JASA booking on-line but once and after that if more change is required you'll need to call.

e.g. In march I booked a JASA LAX-(U)-BNE-(U)-AKL, but with a 8 hour layover.

A day later a shorter transit (U) became available and I was able to change online at no cost.

A week later, via MEL (U-U) became available but the online change required $11K+.

I called up and "Qantas Premium" changed it with no addition cost (in line with the fare rules).
 
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JASA.jpg

This is what's showing now, which is alot different from my previous attempt at changing an international JASA online.
 
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