Flight ‘downgraded’ to Alliance Airlines - status credits? | Australian Frequent Flyer
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Flight ‘downgraded’ to Alliance Airlines - status credits?

JasonD

Newbie
Joined
Nov 29, 2013
Messages
5
Have just found out that my VA fight BNE-CNS this Saturday has been downgraded from the B737 to a F100, which I’m assuming must be operated by Alliance.
There’s not been any formal message from VA, but when I tried to check on it was clearly a F100 and it would not allow seat selection or to complete check in.

Question is - has anyone experienced this and know whether I will still receive status credits as normal? I had booked an Elevate fare specifically so I would earn 20 status credits each way to push me to gold and don’t want to risk missing out...
 

serfty

Moderator
Joined
Nov 16, 2004
Messages
40,106
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As long as your booking is ticketed with a VA flight number you will be fine: (Earn Tables)
Earn Status Credits when you travel in an eligible fare class when your flight has a VA flight number.
 

CPMaverick

Active Member
Joined
Sep 15, 2015
Messages
604
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VA (or technically VARA) has its own F100 fleet, so not necessarily Alliance-operated (unless VARA doesn't operate in QLD?). But even if it is Alliance, you'll still earn SC.
 

Bagpuss

Active Member
Joined
Feb 24, 2014
Messages
621
Have just found out that my VA fight BNE-CNS this Saturday has been downgraded from the B737 to a F100, which I’m assuming must be operated by Alliance.
There’s not been any formal message from VA, but when I tried to check on it was clearly a F100 and it would not allow seat selection or to complete check in.

Question is - has anyone experienced this and know whether I will still receive status credits as normal? I had booked an Elevate fare specifically so I would earn 20 status credits each way to push me to gold and don’t want to risk missing out...
Yes it is an Alliance F100 and already allocated ...Flightradar24.com - Live flight tracker!

You will still status credits etc as usual. When this happened to me ( Stretching the B737 fleet) , this is the notification I received:

There has been a change to your flight

Dear Guest,

Please note, your service will now be operated by Alliance Airlines, on behalf of Virgin Australia, using a Fokker 100 aircraft.

Key aspects of your flight remain unchanged:

  • The departure of your flight is the same as noted in your original itinerary. Your journey time has not changed.
  • Your flight will depart from and arrive at the same terminals noted in your original itinerary.
  • Your baggage allowances will remain the same.
  • Check-in can still be completed via Virgin Australia’s website or mobile app or at the Virgin Australia check-in kiosks and counters at the airport.
  • Access to Virgin Australia’s lounges is available for eligible guests.
  • Velocity points and Status Credits can still be earned by eligible Velocity members.
Kind regards,

Virgin Australia
 

JasonD

Newbie
Joined
Nov 29, 2013
Messages
5
Thanks all for the reassurance.

Not too bothered by the equipment change... although they are still allowing UpgradeMe J class bids for this flight- safe to say I won’t be bidding! :)
 

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