Gday
Got the email an hour ago. Program changes from 10th June 2017. To be honest i cant work out if it is for better or worse. It looks like they are following Krisflyer and getting rid of fuel surcharge(except for the UK market) but i cannot seem to find a complete miles matrix showing new miles required. Also infant redemption's will now be available at a reduced points cost. It will all come out in the wash.
Pele.
Got the email an hour ago. Program changes from 10th June 2017. To be honest i cant work out if it is for better or worse. It looks like they are following Krisflyer and getting rid of fuel surcharge(except for the UK market) but i cannot seem to find a complete miles matrix showing new miles required. Also infant redemption's will now be available at a reduced points cost. It will all come out in the wash.
Pele.
Based on your feedback, we are making improvements to your customer experience with Malaysia Airlines. The first is our new Reservation System on 10 June 2017. A new website and app will also go live in September 2017 and all Golden Lounges will be refurbished in 2017 with the Kuala Lumpur Regional Lounge reopening in August 2017. We are making several changes to the Enrich Programme which include flight redemptions and upgrades on Malaysia Airlines operated flights and our partner airlines. The updates include: |
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With the changes, you may see some increase and decrease on the average Enrich Miles required for Award Tickets for all destinations and class of travel. Below are some examples of the changes to the flight redemptions: * The above are examples of the current and average Miles required for redemption and are STRICTLY for illustration purposes only * The actual Miles required for redemption for each destination will vary according to fares, seat availability, passenger demand and seasonality Kindly be informed that Enrich flights booked and ticketed prior to 10 June 2017 will be honoured and subjected to terms and conditions at time of original redemption ticket issued. The new fare conditions will apply for bookings made after 10 June 2017. For more information, please refer to our Frequently Asked Questions. We look forward to your continued support in our efforts to bring you more rewarding travel and lifestyle experiences. We will strive to make Enrich one of the most attractive programmes in the industry. Yours sincerely, Arved Von Zur Muehlen Chief Commercial Officer Malaysia Airlines Berhad |