Easy Question re Award Refunds

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Nov 16, 2008
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Hi guys,

I've never had to cancel a QF award seat however in the event that I need to, do I get a full refund of the taxes (other charges)?

I realise I need to pay the refund fee in points, but on this particular MEL-SIN with EK I'm paying >$650 in charges and I'd like to know if they will refund them?

Thanks!
 
Yes they'll be refunded back to your credit card, although it may take a few weeks.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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Refund to your credit card. Only issue might be if you have cancelled that card since making payment.
 
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