Considering Earth Platinum

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Deleted member 18152

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I have read up on Earth Platinum, capping and all, and it appears to be the best product overall for my family once the 20,000 bonus points and $125 fee are taken into consideration.

I just have a few questions before recommending they apply.

Is the customer service based in Australia?

Knowing how to maximise the value of points has anyone ever negotiated bonus points instead of an annual fee waiver for retention purposes?

Any experience if the bonus point retention offers are better with $35k/year on NAB Premium (former Platinum) and CBA Platinum?

Very, very appreciated!
 
The Earth product is going to be worth less than previously with point limiting coming into effect soon. With a maximum earn of 3,750 points per month plus Qantas bonus points it isn't the good product it may seem.
 
Thanks for the response. Spending will rest just under the cap so that doesn't come into consideration.
 
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I have read up on Earth Platinum, capping and all, and it appears to be the best product overall for my family once the 20,000 bonus points and $125 fee are taken into consideration.

I just have a few questions before recommending they apply.

Is the customer service based in Australia?

Knowing how to maximise the value of points has anyone ever negotiated bonus points instead of an annual fee waiver for retention purposes?

Any experience if the bonus point retention offers are better with $35k/year on NAB Premium (former Platinum) and CBA Platinum?

Very, very appreciated!

Customer service is in Australia.
 
Hi.

Customer service has always been really friendly and helpful in my experience, Australian based. Once they were so chatty it was becoming awkward. It is probably the main reason I've stuck with the card.
 
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