Complementary Car Rental Excess cover in Australia With ANZ Black

[bigray73]

Hi,

I'm looking at the T&C for Complimentary Insurances for Premium cards with ANZ,

https://www.anz.com.au/content/dam/anzcomau/documents/pdf/premium-cards-insurances.pdf

On page 54, it appears that the only eligibility criteria for coverage for domestic rental car excess insurance are:

i) to be a currently participating card holder
ii) a permanent resident of Australia

ie you do not need to pay for the rental card with the ANZ credit card.

It also appears that ANZ will cover up to the first $5000 of any accident excess apart from the first $350.

Is that how everyone else would interpret it?

 

[Duffa]

Hi,

I'm looking at the T&C for Complimentary Insurances for Premium cards with ANZ,

https://www.anz.com.au/content/dam/anzcomau/documents/pdf/premium-cards-insurances.pdf

On page 54, it appears that the only eligibility criteria for coverage for domestic rental car excess insurance are:

i) to be a currently participating card holder
ii) a permanent resident of Australia

ie you do not need to pay for the rental card with the ANZ credit card.

It also appears that ANZ will cover up to the first $5000 of any accident excess apart from the first $350.

Is that how everyone else would interpret it?

It does seem like it, but why wouldn't you use the card anyway? And if you want to use a different card, wouldn't it also have rental excess included?
For me, I always pay with a card that has the rental excess covered. No arguments that way!

 

[prozac]

ANZ have a contract with QBE for insurance under the Travel Master Policy

In accordance with the INSURANCE CONTRACTS ACT 1984 - SECT 48, you are a third party beneficiary even though you are not a party to the contract between ANZ and QBE.
To be as 3rd party you must meet certain conditions of eligibility to ensure a contract exists between you and ANZ. This means being a participating cardholder to activate the plan activation conditions.

You may write to QBE for a Letter of eligibility. A letter of eligibility sets out:
• the QBE / ANZ Premium Cards Insurances policy number
for the Travel Master Policy, the Transport Master Policy
or Rental Excess Master Policy (as applicable); and
• the eligibility criteria which you must have met at the time
of loss or damage if you seek to make a claim under a
particular cover.


I have highlighted below some of the pertinent sections of the PDS which detail your eligibility;
Part 1 – QBE product disclosure statement and policy wordings.

Pages 18/19
General definitions
There are some words in these Travel Master Policy terms and
conditions that have a special meaning. These words and their
meanings are set out in the table below.

Participating card account
a valid
- ANZ Frequent Flyer Platinum; or
- ANZ Rewards Platinum; or
- ANZ Low Rate Platinum; or
- ANZ Platinum; or
- ANZ Frequent Flyer Black; or
- ANZ Rewards Black
credit card issued by Australia and
New Zealand Banking Group Limited,
declared to be current by Australia and
New Zealand Banking Group Limited at the
time of any event, injury, loss or damage
which would allow you to claim under this
Travel Master Policy.

Participating cardholder
means a person to whom ANZ has issued a
participating card account as either the
primary cardholder or as an additional or
supplementary cardholder on the
participating card account.

You, your
A person who has activated cover under
this Travel Master Policy

Page 56
Hirer the person:
(a) named as the hirer on the vehicle
rental agreement;
(b) who has provided their credit card
details to the car rental company;
and
(c) is not the joint hirer.


I think it is pretty plain that eligibility is conditional upon payment in full on your eligible ANZ credit card.