Complaint lodged after air rage incident on Jetstar flight

[whatmeworry]

Bored Child and a reclining chair... What could go wrong?

A Sydney mother has lodged a formal complaint with Jetstar after another passenger struck her 12-month-old child "on purpose" with a reclining seat.

The incident, which resulted in the two passengers being separated for the rest of the flight, touches on two common causes of mid-air tension – reclining seats and issues with other people's children – that have resulted in air rage incidents on other flights in the past 12 months.

Complaint lodged after air rage incident on Jetstar flight

 

[Limewood]

I hate seats in the face, reason I mostly go J, but really airlines should restrict recline to about half what it is now, problem solved.

Wish Knee Defender was allowed.

 

[mannej]

Something doesn't add up here.

If the JQ rep is to believed, the mother refused "security" to arrive at the gate once the plane had landed, yet she was that concerned to get the media involved after the fact.

IMHO this is a police matter not a JQ one.

 

[burmans]

I hate seats in the face, reason I mostly go J, but really airlines should restrict recline to about half what it is now, problem solved.

Wish Knee Defender was allowed.

Not gunna happen and not gunna happen. While I respect the right of people to have opinions on the matter, while the aircraft continue to have reclining seats, reclining will be allowed.

 

[medhead]

They may have reclining seats, that doesn't mean they can be slammed back into a kid's head as payback. Anyone who can excuse that behaviour in any way at all is wrong.

 

[Denali]

The seats are made to recline so a pax should expect the person to recline in front of them. I know regular FFs don't like row 1 but I pick it so people do not recline into me.

Now. I absolutely do not support a baby being hurt by a reclining seat but considering the media cant be trusted to give a factual story, Im not sharpening my pitchfork to crucify the other pax yet.

Ultimately its a SYD>MEL flight, I mean its not the longest route in the world. I would hope that even the most grumpiest of us would suck it up (baby crying, seat reclining) for an hour and a bit.

 

[medhead]

Seats being made to recline doesn't mean you can slam them back as a payback. A meme going around at the moment says "it is only when a mosquito lands on your testicl_s that people learn violence isn't always the answer". Slamming the seat back was not the answer, absolutely no excuses are acceptable.

I'm willing to accept that a quote from the parent is not a reporting making up cough.

 

[JohnK]

I love reclining debates.

Just because a seat reclines doesn't mean you should recline simply for the sake of reclining.

Solution is really simple. Remove the reclining feature. If they aren't going to do that then at least have one economy cabin with recline and the other economy cabin without recline. Or one side reclines and the other doesn't.

I prefer bulkhead as I don't recline and I don't want someone ruining my flight because they choose to recline. And I would happily sit back in row 17 if I knew the person in front couldn't recline.

So just as simply as you feel you have the right to recline I have the right not to have your head in my face for the entire flight. Funnily enough this happened to me on CX in business in the old recliners during meal time. The bald headed guy in front reclined straight after take off and fell asleep and his head was 1-2 feet from my tray table while I was having dinner. The FAs didn't want to wake him. I didn't pay my money for that experience.

And sad to see incidents like this occur but it can only get worse as people travel more and more.

 

[Denali]

And sad to see incidents like this occur but it can only get worse as people travel more and more.

I don't think its got a thing to do with people travelling "more and more". Its about people no longer being patient towards others. You see it every flight, every train/bus trip, heck, even in the queue at Woolies. People are no longer considerate towards others or the rules in place.

 

[Pleb Status]

This story contains two of the worst problems with airline travel. Infants and seat recliners (in Y and recliner J). If both could be banned, things would be so much better for everyone.

 

[mannej]

This story contains two of the worst problems with airline travel. Infants and seat recliners (in Y and recliner J). If both could be banned, things would be so much better for everyone.

Sorry but what an ignorant statement - if only there was a dislike button for such comments as this.

As always it is the minority that gives the majority a bad name.

 

[hedge]

People need to remember that you are on public transport, and some manners and compromise is occasionally needed...

 

[robd]

...Solution is really simple. Remove the reclining feature. If they aren't going to do that then at least have one economy cabin with recline and the other economy cabin without recline. Or one side reclines and the other doesn't. ...

That's a great idea. I wonder what the % would be for pro v non recliners?

 

[JohnK]

That's a great idea. I wonder what the % would be for pro v non recliners?

From personal experience in medium-long haul economy I would say 60%-40% split towards recliners. It may actually be 50%-50% as a lot of passengers are forced to recline by person in front.

Even if say 30% of seats we locked upright that would still work as some non-recliners don't mind sitting behind a recliner.

It would be an even better if able to be varied depending on demand on certain flights. e.g. daytime flights only 50% seats recline or less.

 

[burmans]

Ah how I love this talk of imaginary fantasy worlds

Or, we could just learn to live better in the real world.

 

[eastwest101]

Ah how I love this talk of imaginary fantasy worlds

Or, we could just learn to live better in the real world.

Disabling seat recline on one side of an aircraft in Y class would actually be pretty do-able, you would probably want to have an education/notification period before doing a trial run. Non-reclining seats are already flying around on current aircraft and comply with CASA regulations (indeed mandated in some exit rows on some aircraft).

 

[mannej]

Lets not forget that JQ had a batch of new A320's come with seats that did not recline.

Due to overwhelming negative publicity, they changed the seats back to have a recline function.

 

[dairyfloss]

That's a great idea. I wonder what the % would be for pro v non recliners?

All I know for sure is that I would not be seated with my wife in Y anymore... she'd probably petition for recliners on the dash from SYD-CBR!

 

[ermen]

So just as simply as you feel you have the right to recline I have the right not to have your head in my face for the entire flight.

i would posit that you do not have that right

 

[JohnK]

i would posit that you do not have that right

Well you don't know me that well then.

Don't start with me and I won't start with you. I will use every single gadget at my disposal that I have paid to use including playing games on the IFE screen on your seat back.

But we are getting off-topic again.