Can't select seats in PE

Status
Not open for further replies.

Hindo

Junior Member
Joined
Feb 15, 2019
Posts
39
So I booked a flight SYD-LAX to take advantage of triple points. Generally I travel in Y as I am only short and don't like a lot of fuss but this time around I have booked PE through an OTA. The flight now appears in My Bookings in Velocity but when I go to select seats I am advised to contact Guest Services. Is this normal for a PE booking?
 
I know previously when booking with Amex travel or the like, I haven't been able to select seats online, but a call to Guest services makes seat selection the same as available if you were to look at a dummy booking online.
 
I know previously when booking with Amex travel or the like, I haven't been able to select seats online, but a call to Guest services makes seat selection the same as available if you were to look at a dummy booking online.
Great, let me try that tomorrow.
 
I had the exact same issue just recently with PE SYD to LAX booking done via an online booking agent. Got the same message as you. Instead of calling up I downloaded the VA app and was able to select seats just fine via the app.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

one of a few reasons I prefer booking direct. Never have that issue then.
 
I had the exact same issue just recently with PE SYD to LAX booking done via an online booking agent. Got the same message as you. Instead of calling up I downloaded the VA app and was able to select seats just fine via the app.
Thanks heaps for this advice. I didn't even think to try through the app but did so this morning and my seats have now been selected. I think VA might need to spend some cash on their IT systems
 
Thanks heaps for this advice. I didn't even think to try through the app but did so this morning and my seats have now been selected. I think VA might need to spend some cash on their IT systems

But what would the work experience kids do with all that free time if they employ IT pros?
 
Status
Not open for further replies.

Enhance your AFF viewing experience!!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Back
Top