can you use complimentary qantas club passes if flying emirates?

[flossy]

I have 2 Qantas Club complimentary passes which will be current when going on our next os trip. We are using Emirates for most of our flights and the only flight I have going Qantas is from LAX leaving from Terminal 4 which is the Admiral's lounge. I've been to the Admiral's lounge and I'm not that impressed. I have two questions.

1. Can I use my Qantas Club CP in the Qantas lounge even though I'm flying Emirates? Does the friendship stretch that far?

2. Can I go into the other terminal at LAX (Tom Bradley) to use the Qantas lounge even though I am leaving from Terminal 4?

Thanks for your help.

 

[RooFlyer]

If the CP is like the one I have, on the back it says it excludes oneworld lounges, partner lounges and associated lounges. So I think that rules EK lounges pretty comprehensively, if your CP says similarly.

If you enter T4 airside, you can take the airside bus from T4 to TBIT, arriving airside at TBIT - so if you have a QF flight that day, then you could use the pass to access to Qantas Club and go that way. Some people have reported the necessity to show that you have a TBIT departure to access the bus, but I've done it several times and have never been asked to show anything. Also in my experience the bus to TBIT from T4 doesn't necessarily leave as scheduled. Leave PLENTY of time for the bus journey (it can be very circuitous, and the bus gives way to all airplane taxiing). Then you would exit TBIT and re-enter T4 going through the usual security to get your flight. To be of any real benefit, you would need about 3 hours from arriving at T4 and your flight - to allow time for the transfer bus, decent time at the Qantas Club and re-entry to T4.

Entering TBIT airside directly without a flight from that Terminal is probably not allowed strictly, but I and others have found entering T4 while leaving from TBIT has been possible, so you should be OK. No harm in trying.

 

[markis10]

If the CP is like the one I have, on the back it says it excludes oneworld lounges, partner lounges and associated lounges. So I think that rules EK lounges pretty comprehensively, if your CP says similarly.

The OP is asking if they can use the QP flying EK, in the Americas the answer is no while guest passes can be used at other QPs such as BKK and SIN in similar circumstances.

 

[RooFlyer]

The OP is asking if they can use the QP flying EK, in the Americas the answer is no while guest passes can be used at other QPs such as BKK and SIN in similar circumstances.

Oops yes - stand corrected on QP lounge access vs flying EK issue.

I'm not sure of your comment re QP access in BKK and SIN while flying EK is correct though. I know the general rules of the partnership, but if the OPs CompPass has the same as the T&Cs of one I have (issued for HSBC card issue), it specifically requires pax to be travelling on a flight with QF or JQ flight number that day.

 

[markis10]

I'm not sure of your comment re QP access in BKK and SIN while flying EK is correct though. I know the general rules of the partnership, but if the OPs CompPass has the same as the T&Cs of one I have (issued for HSBC card issue), it specifically requires pax to be travelling on a flight with QF or JQ flight number that day.

It is correct and confirmed by red roo, where EK is a qualifying flight for entry into a lounge, passes may be used so long as its a QP.

 

[RooFlyer]

It is correct and confirmed by red roo, where EK is a qualifying flight for entry into a lounge, passes may be used so long as its a QP.

Jolly good. Can you post the RR ref without much trouble? I'm giving both my Comp Passes to friends who may want to use them when flying EK with me in a few weeks and it would be good to have some 'ammunition' in case the lounge guardian takes the T&Cs on the pass literally.

If not, no drama, I'll have a trawl myself.

 

[markis10]

Jolly good. Can you post the RR ref without much trouble? I'm giving both my Comp Passes to friends who may want to use them when flying EK with me in a few weeks and it would be good to have some 'ammunition' in case the lounge guardian takes the T&Cs on the pass literally.

If not, no drama, I'll have a trawl myself.

http://www.australianfrequentflyer....se-qc-entry-pass-when-53546-2.html#post892477

 

[flossy]

Jolly good. Can you post the RR ref without much trouble? I'm giving both my Comp Passes to friends who may want to use them when flying EK with me in a few weeks and it would be good to have some 'ammunition' in case the lounge guardian takes the T&Cs on the pass literally.

If not, no drama, I'll have a trawl myself.

Thank you all for your comments. Yes, RooFlyer it says that only Qantas and Jetstar flights but I was hoping they would extend that to Emirates as they seem to be 'in bed' with them these days. Mine are also compliments of HBSC

I would really like to use the passes in Brisbane International when we leave but we are flying Emirates to Dubai. The other alternatives would be Dubai to Venice also flying Emirates or LAX to Brisbane but as stated we are leaving from Terminal 4. It appears though from what RooFlyer says, we can go across to TBIT relatively easily though and enjoy the comforts there instead as I believe it is a better Qantas lounge. Can anyone confirm it is a better lounge than the one at Terminal 4? RooFlyer, how much time do you think we need to allow to come back to T4 from TBIT to be safe?

Markis10, that is great if I can use the passes in the Qantas lounge while flying Emirates. Soooo, hope RR is right! I would like to see where he says that as well if you have that handy...

 

[flossy]

Apologies Markis10, I didn't see your post!

 

[RooFlyer]

http://www.australianfrequentflyer....se-qc-entry-pass-when-53546-2.html#post892477

Thanks for that ref. Unfortunately I don't think the posts in that thread is convincing enough to satisfy an overseas lounge guardian. RR says it "should" be OK, and that he/she will alert the appropriate people to update the pass wording.

If some-one were to present an non-updated pass at a lounge overseas, we know that individual lounge agents can be very ignorant of lounge access privileges for members of clubs outside the airline of the particular lounge and the 'easy way' would be simply to point to the T&Cs on the (old) pass presented and deny access.

Flossy, I think you should trawl this area of the QF website: Eligibility and Access to The Qantas Club Lounges | Qantas print the relevant sections and take with you.

If Red Roo can point to a definitive web page section covering current Comp Pass access rules, that would be helpful.

 

[flossy]

Thank you RooFlyer. I'll try and get whatever I can together to take with me. We have a while to go yet but just thinking about it right now. We won't be travelling until April next year. At the end of the day, if they won't give us access here in Brisbane we will get access in LAX albeit in T4 or maybe TBIT if I can my friends (who also have passes) to be thrill seekers!

RooFlyer do you think TBIT is better than the lounge at T4 at LAX and if we have a go to get to TBIT, how much time do you think we need to allow to come back to T4 from TBIT to be safe?

Thanks for your help.

 

[markis10]

Thanks for that ref. Unfortunately I don't think the posts in that thread is convincing enough to satisfy an overseas lounge guardian. RR says it "should" be OK, and that he/she will alert the appropriate people to update the pass wording.

If some-one were to present an non-updated pass at a lounge overseas, we know that individual lounge agents can be very ignorant of lounge access privileges for members of clubs outside the airline of the particular lounge and the 'easy way' would be simply to point to the T&Cs on the (old) pass presented and deny access.

Flossy, I think you should trawl this area of the QF website: Eligibility and Access to The Qantas Club Lounges | Qantas print the relevant sections and take with you.

If Red Roo can point to a definitive web page section covering current Comp Pass access rules, that would be helpful

The complimentary passes allow you to be treated as a QP member for the day, the only difference is they are applicable for use at QPs only, conditions are as per each lounge access guide on Qantas .com, ie:

Qantas Club Member
Next onward flight that day must be a Qantas^, Emirates^ or Jetstar Airlines+ flight number.
One guest allowed and must be travelling with the member on the same flight.

 

[RooFlyer]

Thank you RooFlyer. I'll try and get whatever I can together to take with me. We have a while to go yet but just thinking about it right now. We won't be travelling until April next year. At the end of the day, if they won't give us access here in Brisbane we will get access in LAX albeit in T4 or maybe TBIT if I can my friends (who also have passes) to be thrill seekers!

RooFlyer do you think TBIT is better than the lounge at T4 at LAX and if we have a go to get to TBIT, how much time do you think we need to allow to come back to T4 from TBIT to be safe?

Thanks for your help.

The TBIT QF lounge (actually a One world lounge I think but QF are one of several 'anchor' hosts) gets very crowded before the evening flights; even the F part of it. That's why if I have time I head over the the T4 lounge. But there are showers at TBIT lounge and you can get some tucker, a drink and slow-ish Wi-Fi. The new Oneworld lounge at TBIT is scheduled to open sometime - ? early? 2014 I think, so might be operational by the time you want to access. It should be a vast improvement.

You should be heading out of TBIT back to T4 about 90 mins before departure, allowing for slow security at T4, and boarding times etc. This probably has a 30 min margin built in, but why take the risk.

I've never been in the 'business' part of the AA/QF lounge at T4 - only the First lounge there so can't really compare to the TBIT lounge. But if its a regular type AA lounge, it probably won't be any great shakes.

My friends will be having the go with EK before you, so I'll report back

BTW, if you do have time to kill, irrespective of lounge access, the bus ride between T4 and TBIT is worth a look. A small bus getting up close and personal with jets on the taxi ways is a different experience!

 

[RooFlyer]

The complimentary passes allow you to be treated as a QP member for the day, the only difference is they are applicable for use at QPs only, conditions are as per each lounge access guide on Qantas .com, ie:

Qantas Club Member
Next onward flight that day must be a Qantas^, Emirates^ or Jetstar Airlines+ flight number.
One guest allowed and must be travelling with the member on the same flight.

But like I said, the individual EK lounge guardian in SIN or BKK (say) may most likely choose to simply go by the T&Cs printed on the Comp Pass being presented, rather than going on the web, finding that particular para AND deducing that a comp pass "entitles" the holder to access the same as a Qantas Club member.

It would be nice if Qantas.com said somewhere explicitly that comp passes now have EK lounge rights in certain circumstances (unless it does already - hence my earlier comment), over-riding what's actually printed on the passes.

 

[greenfish]

But like I said, the individual EK lounge guardian in SIN or BKK (say)

It'd be a QF lounge guardian though? Isn't the question about using a QC Pass when flying EK - not using an EK lounge with a QC pass?

 

[RooFlyer]

It'd be a QF lounge guardian though? Isn't the question about using a QC Pass when flying EK - not using an EK lounge with a QC pass?

Arrrgh! I blame aluminium pots. Or the stiff G&T I just enjoyed. Or both.

But the principle is the same, The QF lounge guardian, no doubt a local or contract employee would have to be pretty sharp on lounge entry conditions to over-ride what's written on the pass in front of him/her. Lord knows there are enough issues with full QP membership / status and EK lounge access without relying on a Com Pass.

I'm about to have second G&T so better bow out here, before I cause more confusion.

 

[flossy]

I hope you are right Markis10 and I look forward to your report from your friends once they try it out RooFlyer! Thanks for everyone who has helped. Much appreciated!

 

[timster]

The TBIT QF lounge (actually a One world lounge I think but QF are one of several 'anchor' hosts) gets very crowded before the evening flights; even the F part of it. That's why if I have time I head over the the T4 lounge. But there are showers at TBIT lounge and you can get some tucker, a drink and slow-ish Wi-Fi. The new Oneworld lounge at TBIT is scheduled to open sometime - ? early? 2014 I think, so might be operational by the time you want to access. It should be a vast improvement.
...
I've never been in the 'business' part of the AA/QF lounge at T4 - only the First lounge there so can't really compare to the TBIT lounge. But if its a regular type AA lounge, it probably won't be any great shakes.
...

Was in both lounges a fortnight ago. As the OP says the T4 AA lounge is not that impressive, other than being relatively spacious and having a nice view of the gates. Tea, coffee and biscuits is the extent of the gratis refreshments. QP pass 'should' get you a complimentary drink voucher (plus tip). A toasted sandwich is $10.

If food and showers are your concern, then the TBIT Oneworld lounge would be the go if you can get to it. I was surprised to find sit down dining (if you can get a seat), and pretty decent food as well. But it is small and was a madhouse mid-evening before all the Oneworld flights ... with some QF pax lying on the couches with their shoes off ... but that's another matter !

Wifi was OK in both.

 

[Mattg]

Similar question.. is there any reason I couldn't use a QP pass for the lounge in Singapore when flying out on EK at ~9.30am (QF flight number)?

 

[JohnPhelan]

Similar question.. is there any reason I couldn't use a QP pass for the lounge in Singapore when flying out on EK at ~9.30am (QF flight number)?

Yes - the QF lounge won't be open!

It doesn't open until 1430.