Beware the Check-IN naz_'s

[sully]

Re: The Rebuttle...

My intention is not to come on this website and try and be as nasty as I can to everyone.

First impressions sweetheart. You come onto the site with guns blazing about an event that happened 7 years ago and expect not to receive some negative feedback.

Look at a lot of other topics where there has been some good and strident conversation where the basic approach is to respect others.

Just a bit miffed because you have bumped your head on a glass ceiling or something?

Just remember, flamers get doused.

 

[straitman]

I've learnt through watchful experience that you need to tread very carefully with check-in people as they have the means to make your trip very uncomfortable. I haven't had it happen personally but I've heard them boast about it.

Doesn't being courteous apply to everyone you deal with? The check in staff, the security staff and particularly the cabin crew are all able to make your life miserable. Be polite on the other hand and they can make your life quite pleasant.

Dazzler,
The above quote is from a post of mine on this topic on 29th Apr 2003. I repeat one of the lines "Doesn't being courteous apply to everyone you deal with?"

You might not be here to make friends, however you will very quickly find yourself ignored on this forum with the attitude you are currently displaying. Go ahead and make some positive posts, be courteous, earn some respect and you'll find people won't take shots at you. Keep going as you are and you'll probably find that this is one of the last posts that anyone will make to you. :evil:

Good luck :!:

 

[Dazzler]

What??

Firstly,
I am talking about a story that happened 7 years ago because that's when the incident happened as stated in the original story.
Secondly, I doubt that pointing out the facts is 'guns blazing' as you put it.
Thirdly, I think that you all have taken this a little too heart. Let me point out that I addressed my first letter to Ksthommo in relation to HIS story. I don't recall making that about anyone else. And as far as I can tell Ksthommo wasn't exactly shy at giving it back. And good on him. He's entitled to think and say what he thinks - just as I am. However, since then, everyone seems to have something to add and personally no-one made anyone else get involved, you chose to.
So if you don't want to write back, then don't. If this is your last post, then great.
Lastly, I would like to point out, that ever since I have started posting letters - Everyone else has attacked me personally, something that I haven't done AS YET. I am trying to stick to the facts. Somehow I doubt that's a bad thing.
As for the Customer service issue - I dealt with that yesterday. Maybe you should read the post before you write the response.

Dazzler

 

[ksthommo]

Okay here's my last input on this matter, everything was going fine included the excess baggage until she queried my not having a return ticket, singapore visa etc. When she found out that what I was telling her was the truth by her supervisor and my getting hot under the collar (no abuse comments were made) about the time this was taking, the excess baggage charges came to a head.

If I need any critique in the future, dazzler you will be first person I would contact.

 

[sully]

Re: What??

Let me point out that I addressed my first letter to Ksthommo in relation to HIS story. I don't recall making that about anyone else.
Dazzler

Addressing something means you sent a pm. Not an afternoon but a personal message. Stick it on the forum and expect the consequences.

All guns blazing? OK, perhaps not. But consider these:

"Why you were checking in at a stall??"- SmartA comment about the incorrect use of a term or a poor attempt at humour?

"....part about your story that makes it very difficult for me to care is this;" - Such compassion

"because they failed to read the BIG sign that says 'BUSINESS CLASS' Check In. "- Code for "What, are you an idiot?"

"Qantas Club members can only check in at Business Class check in if - surprise, surprise - they are travelling Business Class. "- Another SmA comment also calling the bloke stupid

"SHE ISN'T CHECKING YOUR BAGS!!" - General protocol. DON'T SHOUT

"Then they could have laughed themselves as hard as I did.

No sympathy here." - Sincerity oozes.

I hope someone writes your work correspondence, either that or you are well suited to your role as prison officer.

 

[Tiki]

Last year, we went to PNG via Airnuigini-the check-in lady couldn't believe we had NO checked bags-most of the PAX were Nuiginans returning from shopping trips in Oz. We had to do a bit of bag reshuffling between the 2 of us due to weight and put on the heaviest clothes, once we got on the plane we just took off the extras and repacked-easy! I preer to travel light and not have to wait at baggage claim whenever possible. On the way back, we were the ones dangerously close to the limit with cartons of artefacts but luckily the Nuigini check in wasn't so strict and we got away with it!

 

[arun]

I returned from Delhi via KL on Malaysian (MH) this weekend. On my return trip (after doing some shopping in Delhi) Had 28 kgs check-in and a hand luggage of about 9kgs. I had bought some books so I had it in another plastic bag (this would be more than acceptable quantity of reading material). The check in clerk did not have any complaints. I just love this kind of service (refer to a similar experience with SriLankan. Airlines in this thread).

I like that extra human service rather than served by a robot that sticks to the rules for the sake of sticking to them. As far as I am concerned, if they are happy to ask me to pay for excess luggage, it means there are no safety concerns or load issues with my excess baggage (money can not sort out these issues, right). And if I am not causing any risks to me and my fellow passengers, I would like to be treated nicely. I still think I have the right to whinge if I am treated not to my satisfaction, even if I am not sticking to the rules. After all there are always exceptions to rules and some people are more equal than the others. If people just want to play by rules, it is great. They help people like me to get extra-ordinary service. I am not being arrogant or snobbish. I just do not agree with some people criticising others for complaining about rude customer service.

 

[clifford]

Hi arun,

I agree, there is never any justification or excuse for an unpleasant attitude.

Regards,
clifford.

 

[straitman]

7kg, 9kg or 11kg. Does it really matter to be 2 or 4 kg over when the passengers a never weighed :?:

You could have an a/c full of 55kg midgets or 150kg giants :!:

(waiting to be shot down here as I do know the real answer)

 

[thadocta]

Well, since you know the real answer, I don't need to provide it, so consider yourself shot down.

Dave

 

[redrat]

I wonder how the ATA decided on 7KG as the max weight for objects in the O/H lockers? Was it based on a person's arm strength or the result of a drop of the object from the locker causing damage on the floor? It couldn't be anything to do with dropping on a person's head 'cause I've seen the results of just a litre bottle of alcohol dropping out.
I'm sure there are some learned persons out there with knowledge on that fact....

 

[clifford]

EasyJet Shows the Way

Dear All,

I've just heard that EasyJet have radically changed their carry-on weight policies. What's this got to do with Australia, you might ask?

Here is a summary of their new policy"(from the EasyJet website): "Each passenger is usually permitted one standard piece of hand baggage to a maximum size limit of 55x40x20cm. There is no weight restriction, within reasonable limits - i.e. a passenger must be able to place the piece of luggage safely in the overhead storage bins without assistance. In addition, passengers may carry onboard a handbag, clutchbag, coats, umbrellas, duty-free goods, laptop computers, and small items of camera equipment".

This should reduce the incidence of (EasyJet) check-in naz_s somewhat, and it will be interesting to see if any of the high-cost legacy airlines (eg Qantas) follow their lead.

I hope this little note has not offended the thankfully quite few hard-core pro-Qantas "posting freaks" that seem to inhabit this board (they know who they are, Dave). Also, I'd like to say I do feel a little sorry for poor Dazzler, who was pulled apart by these rude people in earlier posts on this topic (called an "idiot" by Dave).

Best regards to all the nice people who are members of this forum. The others should try and behave as they would wish everyone else to.

clifford.

 

[straitman]

I hope this little note has not offended the thankfully quite few hard-core pro-Qantas "posting freaks" that seem to inhabit this board (they know who they are, Dave). Also, I'd like to say I do feel a little sorry for poor Dazzler, who was pulled apart by these rude people in earlier posts on this topic (called an "idiot" by Dave).

Clifford,
I'm very surprised that you believe that Dazzler was pulled apart by rude people :!:

Go back to my post and all that I asked as did most others is that Dazzler and everybody else for that matter show a little courtesy. By his own admission he was not out to make friends and didn't care who he upset.

Let's get the forum back to the positives and let go the negatives of the past.

Best regards to all the nice people who are members of this forum. The others should try and behave as they would wish everyone else to.

8) 8) 8)

 

[thadocta]

Lets see, from Dazzler we have the following gems:

I find it hilarious that everyone has posted stories of how easy it is to get away with excess baggage on QF Flights. However, even though you KNOW what the policy is, you continue to ignore it and push your luck. When the day comes that they refuse to let it on, then you'll all have a cry about how strict QF is.

Baggage is subject to the flight capacity. Because it is all distributed by weight, when a plane isn't full, they will allow people heavier baggage then usual. If the plane is full, then you will be refused!!

You should continue to take that risk.. I know I'll be laughing when you have to leave your clothes behind.

and also....

Why you were checking in at a stall?? in an airport is a mystery to me, maybe next time you should try the counter and maybe they won't question you about your foodstuffs.

and also....

If you were checking in at the Business Class counter, then why were you trying to be upgraded when you went to Economy Check In because you had your nose out of joint???? Could the attendant have been rude to you because some people pay double their ticket price to travel in Business Class to have those sorts of privileges so that economy ticket holders can check in at the same line because they failed to read the BIG sign that says 'BUSINESS CLASS' Check In.

(This one fails to recognise that others, besides Business Class paxs, are entitled to check-in at the Business Class counter, and just goes to show how much of a newbie he is. Can't wait to see his reaction when a Platinum FF checks in at the First Class counter when travelling in economy.)

and also....

1. Melbourne Airport has a designated line "stall" for both Business Class and Qantas Club members.. Qantas Club members can only check in at Business Class check in if - surprise, surprise - they are travelling Business Class.

Again, he doesn't know what he is talking about. Business Class check-in is a stated privilege for those whoa re QF Club members.

5. I fail to see where the Business Check In lady went wrong. As far as I can tell - YOU were wrong.

Actually, I can tell Dazzler that HE is wrong.

So given Clifford's claims that Dazzler was the subject of abuse, I can't see how. He posted all sorts of incorrect information, along with all sorts of abuse, was roundly shot down for posting that, with the CORRECT information subsequently posted, and now has an apologist sticking up for him.

Makes you wonder if Dazzler and Clifford are one and the same.

Dave

 

[thadocta]

Re: EasyJet Shows the Way

I hope this little note has not offended the thankfully quite few hard-core pro-Qantas "posting freaks" that seem to inhabit this board (they know who they are, Dave).

Since I was actually named, I am not a pro-Qantas freak, I just like to see the TRUTH pointed out, something which you seem to be incapable of admitting.

Also, I'd like to say I do feel a little sorry for poor Dazzler, who was pulled apart by these rude people in earlier posts on this topic (called an "idiot" by Dave).

He posted gross inaccuracies, and was roundly shot down in flames. As for calling him an idiot, I call a spade a spade, no apologies for that.

Dave

 

[drron]

Thought this was getting a bit aggro.We were talking about carry ons at first so I thought I would try for the record.It was many years ago flying home from Bali-first time in business class.Had purchased way too much Lombok pottery and didnt think it would survive the hold.So bought achep,large,batik bag and loaded it up.
No airbridges then in Denpasar-lugged it out of the terminal,up the stairs to seats 1A and 1B thankfully.FA offered to put it in the front locker but being so gallant I did that myself.Really didnt want them to see how heavy it was!When home put the bag on the scales and it went 45 KG.No wonder I had a hernia
I' ll throw it open now for competition. :roll:

 

[drron]

Forgot this was QF out of Denpasar-when they were a great airline

 

[toetoes]

45kg's carry on?

Darron,

Wow, 45kg's of carry on stored above your head from DSP to Au? This then makes Qantas a great airline to let you do such an act? I think not. Crazy perhaps? I too am gulity of the odd Kg's over weight, but 35kg's must be the record, congrad's. Glad I was not in or near your row of seats with so much mass stored above in an area that is safe for half this amount of weight at the most. :roll:

 

[shillard]

There's being coughy and getting away with some extra kilos in your carry-on, and then there's just being a nob.

Putting anything approaching 35kg in an overhead locker, is just being a nob.

Congratulations.

 

[sully]

I agree with shillard. I am getting sick of all these bloody people who bring on their wheelie bags. They CANNOT fit in the bag gauge and therefore they should not be allowed as carry-on. Coming back from BKK last Friday I had my computer bag and a suit bag which could at least be folded and placed in the overheads.

It is getting that you have no room for even the computer bag sometimes unless you board as soon as the gate opens. Like most here the joys of having the final call in the lounge becomes somewhat dissipated when you know you have to fight for storage space.