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Message: <blockquote data-quote="N860CR" data-source="post: 2150517" data-attributes="member: 4262">It’s amazing how there’s such a contrast in how some agencies are handling this.I had 2 SQ Business class tickets from Europe to Sydney (return) booked for September with FlyFar. I was expecting a massive fight and it was a good sum of money (just shy of $10,000). As soon as SQ extended the cancellation window to September, I emailed FlyFar expecting the worst however got a response within 24 hours saying they’d cancelled the ticket and would process a refund when SQ return the funds. I’ve since been receiving an email update every 2 weeks.You really can’t pick the good from the bad before it’s too late.</blockquote>