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Refunds & Travel Insurance
Any experiences with TripADeal cancellations and getting a refund?
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<blockquote data-quote="MEL_Traveller" data-source="post: 2150515" data-attributes="member: 4620"><p>i would be looking at TripADeal's cancellation policy, which can be found here: <a href="https://www.tripadeal.com.au/refund-policy" target="_blank">Refund Policy TripADeal</a></p><p></p><p>This states that you are entitled to a refund where:</p><p></p><p style="margin-left: 40px">9. prior to travel, the provider of the travel offer ceases trading or ceases to provide the goods or services that are the subject of the travel offer.</p> <p style="margin-left: 40px"></p><p>So i guess you would be making the argument that the provider of the travel has ceased to provide the goods or services that were the <u>subject of the offer</u> (and you would be making the argument that the August 2020 cruise, the subject of the offer, are the services not being offered anymore, not that the service is still available in some other year). </p><p></p><p>I would seek assistance from the consumer affairs centre in your state. TripADeal may argue that the service provider is still offering the services, just not at the date originally intended. But i don't think that's a strong argument.</p><p></p><p>I'd make a copy of TripADeal's cancellation terms before they change them, and pursue a full refund under ACL.</p></blockquote><p></p>
[QUOTE="MEL_Traveller, post: 2150515, member: 4620"] i would be looking at TripADeal's cancellation policy, which can be found here: [URL='https://www.tripadeal.com.au/refund-policy']Refund Policy TripADeal[/URL] This states that you are entitled to a refund where: [INDENT=2]9. prior to travel, the provider of the travel offer ceases trading or ceases to provide the goods or services that are the subject of the travel offer.[/INDENT] [INDENT=2][/INDENT] So i guess you would be making the argument that the provider of the travel has ceased to provide the goods or services that were the [U]subject of the offer[/U] (and you would be making the argument that the August 2020 cruise, the subject of the offer, are the services not being offered anymore, not that the service is still available in some other year). I would seek assistance from the consumer affairs centre in your state. TripADeal may argue that the service provider is still offering the services, just not at the date originally intended. But i don't think that's a strong argument. I'd make a copy of TripADeal's cancellation terms before they change them, and pursue a full refund under ACL. [/QUOTE]
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Any experiences with TripADeal cancellations and getting a refund?
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