So I've just booked a return trip the states in February with the idea of registering for an upgrade (from economy).
Whilst booking I deliberately choose the "saver" fare class (which added an extra $600), as the website saver fare conditions explain "Flight Upgrade Awards are not eligible on all Red e-Deal fares.Flight Upgrades can only be redeemed on Qantas operated flights."
To me that implies that upgrades will be eligible so long as the flight is operated by Qantas, which it is (QF107/QF12). However after booking I noted that the trip has booked into N class on both legs, which are ineligible for upgrade.
Has anyone had a similar experience? It's pretty frustrating that I forked out an extra $600 for the chance of an upgrade only to have it book into an unexpected class. Next fare class up is semi-flex, which would add an extra $850 onto the booking. I'm tired of qantas taking all my money, so no chance I'll be paying that.
Does anyone think I'd be able to call up and get a refund to drop to a lower fare class and save the money?
Whilst booking I deliberately choose the "saver" fare class (which added an extra $600), as the website saver fare conditions explain "Flight Upgrade Awards are not eligible on all Red e-Deal fares.Flight Upgrades can only be redeemed on Qantas operated flights."
To me that implies that upgrades will be eligible so long as the flight is operated by Qantas, which it is (QF107/QF12). However after booking I noted that the trip has booked into N class on both legs, which are ineligible for upgrade.
Has anyone had a similar experience? It's pretty frustrating that I forked out an extra $600 for the chance of an upgrade only to have it book into an unexpected class. Next fare class up is semi-flex, which would add an extra $850 onto the booking. I'm tired of qantas taking all my money, so no chance I'll be paying that.
Does anyone think I'd be able to call up and get a refund to drop to a lower fare class and save the money?