Alaskan stopovers outside originating from US

[Keftetha]

Hi all,

So I just got off the phone from an AS rep who told me that my stopover via HKG would not be possible. I'm trying to get NRT-HKG-SYD and she's telling me that because the flight is not originating or ending up in the US, I can't add a stopover and therefore need to pay for 2 sectors??

Is this right? Or a case of HUACA??

Thanks everyone!

 

[andy2015]

That seems to be incorrect. I could not find that limitation listed in their terms or mentioned anywhere however any miles blogger talking about it always involves US start or end but that'd be because they are US based. I'd say HUACA. As its been a few days any update on trying again? I wanted to do something similar but Europe-HKG-NRT.

 

[Keftetha]

Thanks so much for the reply andy2015. As it happens, everything happens for a reason. The day I got told no, AA brought out their mileage sale so I was able to secure that trip for even less!

I'll be keeping it in mind for the next trip though.

Hope you have better luck than I did.

 

[andy2015]

AA doesn't allow stopovers though right?

In my case I'm going to skip the stopover in HKG now as the next day there isn't a HKG-NRT F seat available. I'll just have a longer stopover in Tokyo .

 

[Keftetha]

That's right they don't. Sorry I should have mentioned that.

I'm actually flying back in J with QF now. I'll just utilise CX next year. Have fun on your extended layover. Let me know if you manage to get a stopover through HKG.

 

[Limewood]

Ive used HK as stop over with AS before.

It is OK HERE

 

[andy2015]

Ok so this plot thickens...

I tried booking my Europe-HKG-NRT with a -connection- (3 hrs) not even a stopover and she said it would be two separate awards...

Last week when making sure the seats were available on the two legs before I transferred the points across the one on the phone said it'd be no problem to book - although that isn't to say that person wouldn't have said it'd be two awards but that's not the impression I got.

Anyhow I've booked the first leg and will try adding HKG-NRT tomorrow and hope I get someone else. Or maybe they won't allow connections (and definitely not stopovers) on non-US based awards...


Edit: Based on (http://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1172084-cx-cathay-award-availability-f-j-108.html) it is infact correct that a stopover or connection is not allowed.

 

[ermen]

As far as I know, free stopovers are only allowed on itineraries with the North American awards - none available on an intra asia CX flight

tried to do so a few years ago and got denied by 2 agents who read out some rules...

 

[ermen]

Ok so this plot thickens...

I tried booking my Europe-HKG-NRT with a -connection- (3 hrs) not even a stopover and she said it would be two separate awards...

Last week when making sure the seats were available on the two legs before I transferred the points across the one on the phone said it'd be no problem to book - although that isn't to say that person wouldn't have said it'd be two awards but that's not the impression I got.

Anyhow I've booked the first leg and will try adding HKG-NRT tomorrow and hope I get someone else. Or maybe they won't allow connections (and definitely not stopovers) on non-US based awards...


Edit: Based on (http://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1172084-cx-cathay-award-availability-f-j-108.html) it is infact correct that a stopover or connection is not allowed.

IIRC - the agent is correct in your case because the award is actually Europe - HKG (not Asia). Thus two awards.

 

[andy2015]

IIRC - the agent is correct in your case because the award is actually Europe - HKG (not Asia). Thus two awards.

Yup. Would probably be a good idea if they specified that on the award chart page. Don't think it is noted anywhere on their website.

 

[Keftetha]

I agree that they should note it on the website. Sorry to hear of your unsuccessful attempt. Thanks for keeping us informed though.

 

[ermen]

Stopover is not on the website I thnk

But the Europe - HKG restriction is on their website (in a not obvious way - notice that the Europe redemption says Europe - Hong Kong, not Europe - Asia).