markis10
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AJ fronting the Senate inquiry now live
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markis10
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There were obviously a number of issues raised today that needed responding to:
CLAIM: Qantas’ on time performance has deteriorated since it announced job losses in February.
FACT: This is not true. In fact, our on time performance has improved since our half year results announcement. At 4pm on 14 March, 97 per cent of Qantas flights were running on time for the day.
Qantas recorded the best on time performance of any domestic airline in Australia in 2013, for the fifth consecutive year in a row.
CLAIM: The Licensed Engineers Union has listed a number of maintenance issues on Qantas aircraft that it claims happened at facilities overseas.
FACT: The union is again playing the safety card by compiling a list of maintenance issues dating back 16 years in an attempt to claim that maintenance done outside of Australia is unsafe.
These claims have been investigated by CASA and these facilities continue to be approved by CASA and used by the world's leading airlines.
If the union really believes that maintenance done outside of Australia is unsafe then they are questioning the safety of every other airline which flies into Australia as they do all of their heavy maintenance overseas.
Qantas is the only airline which does the majority of its heavy maintenance at its own facilities in Australia. Some of our aircraft – including A380s and now B747s – have their heavy maintenance done overseas. But regardless of where maintenance is done on our aircraft, it is done to Qantas’ high quality and safety standards and at facilities approved by Australia’s safety regulator, CASA.
CLAIM: Qantas pays Australian workers $200 below the minimum wage
FACT: This is false. Qantas workers are not paid below the minimum wage.
CLAIM: Jetstar pays workers in Thailand $257 a month and these workers operate on domestic services.
FACT: Jetstar pays it employees based on the terms and conditions in the country in which they are employed. The claim about the wages paid to Thai based cabin crew is incorrect. These employees get paid around four times the amounts claimed. Thai based cabin crew earn a base salary, plus numerous additional payments including flying duty hour payments, performance bonus, allowances and annual leave.
Jetstar’s foreign crew are predominantly rostered for international services between two international destinations. There are a small number of flights which are international coded flights operating within Australia that fly onto an international destination for example, Melbourne – Cairns – Osaka. This is commonly known in the industry as tag flying.
CLAIM: Qantas has given its executives an 82 per cent pay increase since 2010.
FACT: This is incorrect. Qantas’ executive pay has decreased since 2010. Alan Joyce will take home 36 per cent less this year compared to last year and there is currently a bonus and pay freeze in place for executives and all employees. The Qantas Board has also taken a reduction in fees.
CLAIM: Qantas shouldn’t be spending money on sponsorship and marketing while it is cutting jobs.
FACT: Our general principle with any marketing activity is that has to generate a commercial return. It’s an investment and it has to stack up for us to spend money on it.
For instance, our involvement in the Ellen DeGeneres Show visit saw a 22 per cent increase in bookings from the United States to NSW alone. Similarly, the value of brand exposure generated from our Modern Family partnership has already generated many times what it cost, before the Australia episode even airs.
There are things we will need to cut back on as a business, but we won’t stop investing in our brand.
CLAIM: Qantas has been shifting costs within the airline to make Jetstar look better and make Qantas International look worse financially.
FACT: This is a baseless claim that has never been substantiated. Qantas’ financial accounts are independently audited by KPMG and lodged with the Australian Securities Exchange. We have a legal, regulatory and moral responsibility to report accurate accounts. The claim that we would deliberately distort financial results is wrong.
http://www.qantasnewsroom.com.au/qantas-responds/qantas-responds-to-incorrect-claims
CLAIM: Qantas’ on time performance has deteriorated since it announced job losses in February.
FACT: This is not true. In fact, our on time performance has improved since our half year results announcement. At 4pm on 14 March, 97 per cent of Qantas flights were running on time for the day.
Qantas recorded the best on time performance of any domestic airline in Australia in 2013, for the fifth consecutive year in a row.
CLAIM: The Licensed Engineers Union has listed a number of maintenance issues on Qantas aircraft that it claims happened at facilities overseas.
FACT: The union is again playing the safety card by compiling a list of maintenance issues dating back 16 years in an attempt to claim that maintenance done outside of Australia is unsafe.
These claims have been investigated by CASA and these facilities continue to be approved by CASA and used by the world's leading airlines.
If the union really believes that maintenance done outside of Australia is unsafe then they are questioning the safety of every other airline which flies into Australia as they do all of their heavy maintenance overseas.
Qantas is the only airline which does the majority of its heavy maintenance at its own facilities in Australia. Some of our aircraft – including A380s and now B747s – have their heavy maintenance done overseas. But regardless of where maintenance is done on our aircraft, it is done to Qantas’ high quality and safety standards and at facilities approved by Australia’s safety regulator, CASA.
CLAIM: Qantas pays Australian workers $200 below the minimum wage
FACT: This is false. Qantas workers are not paid below the minimum wage.
CLAIM: Jetstar pays workers in Thailand $257 a month and these workers operate on domestic services.
FACT: Jetstar pays it employees based on the terms and conditions in the country in which they are employed. The claim about the wages paid to Thai based cabin crew is incorrect. These employees get paid around four times the amounts claimed. Thai based cabin crew earn a base salary, plus numerous additional payments including flying duty hour payments, performance bonus, allowances and annual leave.
Jetstar’s foreign crew are predominantly rostered for international services between two international destinations. There are a small number of flights which are international coded flights operating within Australia that fly onto an international destination for example, Melbourne – Cairns – Osaka. This is commonly known in the industry as tag flying.
CLAIM: Qantas has given its executives an 82 per cent pay increase since 2010.
FACT: This is incorrect. Qantas’ executive pay has decreased since 2010. Alan Joyce will take home 36 per cent less this year compared to last year and there is currently a bonus and pay freeze in place for executives and all employees. The Qantas Board has also taken a reduction in fees.
CLAIM: Qantas shouldn’t be spending money on sponsorship and marketing while it is cutting jobs.
FACT: Our general principle with any marketing activity is that has to generate a commercial return. It’s an investment and it has to stack up for us to spend money on it.
For instance, our involvement in the Ellen DeGeneres Show visit saw a 22 per cent increase in bookings from the United States to NSW alone. Similarly, the value of brand exposure generated from our Modern Family partnership has already generated many times what it cost, before the Australia episode even airs.
There are things we will need to cut back on as a business, but we won’t stop investing in our brand.
CLAIM: Qantas has been shifting costs within the airline to make Jetstar look better and make Qantas International look worse financially.
FACT: This is a baseless claim that has never been substantiated. Qantas’ financial accounts are independently audited by KPMG and lodged with the Australian Securities Exchange. We have a legal, regulatory and moral responsibility to report accurate accounts. The claim that we would deliberately distort financial results is wrong.
http://www.qantasnewsroom.com.au/qantas-responds/qantas-responds-to-incorrect-claims
lovestotravel
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Oh for hecks sake....
Question: Mr Joyce, do you believe you have the confidence of the staff?
Answer: 'Let me just say this. All the really great staff that we value at Qantas are 100% behind everything management do to turn this great iconic brand around. We are not going to back away from the really hard decisions that have to be made and can I also add that we now have the best uniforms in the world to make the difference. If you are in the business or understand it at all, then I know that you will understand what a great step forward that is. Combined with our world leading (insert survey brand here) score and our new fleet renewal program we are on track to make this business the envy of the world. I'm sorry I'm being so brief but what with Aunt Maud with her ingrowing toenail and my laryngitis I'll have to keep it shorter that I would really like. I hope you understand where I am coming from and thank you so much for your questions, as I do value the time it takes out of your day to hear from the horses mouth about the issues this business faces in really difficult circumstances. I can only assure you all that we are absolutely doing our best, and believe me, all the staff are completely behind the management team and the incredibly difficult tasks they are expected to perform... '
I have NO WORDS
Question: Mr Joyce, do you believe you have the confidence of the staff?
Answer: 'Let me just say this. All the really great staff that we value at Qantas are 100% behind everything management do to turn this great iconic brand around. We are not going to back away from the really hard decisions that have to be made and can I also add that we now have the best uniforms in the world to make the difference. If you are in the business or understand it at all, then I know that you will understand what a great step forward that is. Combined with our world leading (insert survey brand here) score and our new fleet renewal program we are on track to make this business the envy of the world. I'm sorry I'm being so brief but what with Aunt Maud with her ingrowing toenail and my laryngitis I'll have to keep it shorter that I would really like. I hope you understand where I am coming from and thank you so much for your questions, as I do value the time it takes out of your day to hear from the horses mouth about the issues this business faces in really difficult circumstances. I can only assure you all that we are absolutely doing our best, and believe me, all the staff are completely behind the management team and the incredibly difficult tasks they are expected to perform... '
I have NO WORDS
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The thread title is misleading as there are currently two senate inquiries being undertaken into Qantas. The next one will be on Tuesday and for a separate senate committee.
eastwest101
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INCONVENIENT FACT: Ansett Airlines, Swissair, PanAm, Enron, HIH Insurance, AllCo Finance, ABC Learning Centres, the Forge Group etc proabably also had accounts that were independantly audited and lodged with the ASX (or equivalent)....
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The senate economics committee's inquiry will begin at 7.30pm tonight and will be televised on the APH website.
Qantas will appear first (Joyce, Gareth Evans, Andrew Parker and Jayne Hrdlicka). The full program is:
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