Advice re cancelling pts upgrade

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blingy90

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Joined
Apr 23, 2013
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359
Hi everyone,

Quick question,

Recently booked a return service for myself and partner from NTL-BNE-LAX, all on a Flexi fare and upgraded to J on all legs with points.

I am a platinum member and had a light bulb moment this morning that I could have used my comp. upgrades for the domestic legs and saved myself the points spend.

Am I able to cancel the upgrade and get the points refunded? Then use the comp. upgrades? Or if you cancel you lose the points?

Thanks for the advice/feedback. Might be a lesson learnt for next time. Don't usually fly flexi domestic so forgot about the upgrades!
 
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Hi everyone,

Quick question,

Recently booked a return service for myself and partner from NTL-BNE-LAX, all on a Flexi fare and upgraded to J on all legs with points.

I am a platinum member and had a light bulb moment this morning that I could have used my comp. upgrades for the domestic legs and saved myself the points spend.

Am I able to cancel the upgrade and get the points refunded? Then use the comp. upgrades? Or if you cancel you lose the points?

Thanks for the advice/feedback. Might be a lesson learnt for next time. Don't usually fly flexi domestic so forgot about the upgrades!

Here is the terms

UpgradeMe Points
At least 24 hours before departure​
Within 24 hours of departure (including no-shows^)​
Cancellations
Service fee of 4,500 Points or $35. Waived for Platinum members*.​
Non-refundable. Points used will be forfeited.​
Amendments
Service fee of 4,500 Points or $35. Waived for Platinum members*.​
Non-refundable. Points used will be forfeited.​



NTL - BNE seems like a waste of your comp upgrades but if your not going to use them anyway. Was the upgrade a single for the whole leg or two separate upgrades for each sector. I have never upgraded an international however going off full rewards bookings the points for NTL - BNE - LAX are the same as BNE -LAX.
 
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