Advantage Plus Prepaid Bookings if membership lapses

[tk14]

Hi,

Not sure if I want to continue my Advantage Plus membership, but have a booking (prepaid at member rate), the lady doing the "hard sell" on the phone to make me re-join has told me that booking will no longer be recognised if I do not sign back up - and basically I will loose the money for the booking.

Does this sound right?

Thanks for your help.

T

 

[Mwenenzi]

Ask her to show you the t&c's of the reservation to support such a claim
Ask her to put it in writing (hard copy) and personally sign with a blue pen

Often in a business meeting I ask people to write a contentious point down and personally sign. Most back away very quickly

 

[tk14]

This is all I can find on the "conditions of sale".

[h=3]Sales conditions of rate[/h]

Mercure Sydney
Members Private Sale - 50% off
2 Double Beds Standard


Special terms :
A public rate is automatically proposed whether the "Accorhotels.com Private
Sales" rate is not available on all the dates requested
Cancellation policy :
The amount due is not refundable even if the booking is cancelled or
modified.
Check in Policy :
Check-in time 14:00
Check out Policy :
Check-out time 11:00
Children policy :
Accommodation and breakfast are free for 2 children under 16 years sharing
parents' room.
Booking Period :
The booking period is fixed from the 06/01/2014 until the 16/01/2014.
Guarantee Policy :
Full amount of stay is payable in advance by credit card at booking
time.
Special Credit Card paymt Charge :
Credit card payments relating to Australian hotels incur a merchant service
fee of 1.5% in addition to the total amount payable, excluding prepaid
rates.