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Well, I got an email "confirmation" that stated I had until July 12 to do the ticketing. So the deadline was July 12. We are only in May! At no stage was I told or was it mentioned in correspondence that I needed to get back to them within any time period except the July 12. After talking to...

Planning a trip to the USA to join better half who is there on a work trip and figured the Krisflyer points from SG would be the best option. Trying to get them redeemed for appropraite flight was bad enough and after about 8 calls over 3 weeks period, managed to get confirmation! YAY BNE -...