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Requested when booked ticket - approximately 3 months prior to flight. I suspect gave the seat(s) to crew on standby.

In F class lounge there is an in-lounfe massage service which is usually offered to all F class passengers

Based on my experience, the only ‘right’ seems to be they might allow you to fly from one airport to another ‘if not too inconvenient’ for QF and their staff

Just complete a trip SYD-SIN-BNE-SYD and had to post after such a poor experience. Was flying J class and on this routing to 'collect' a relative at SIN (for a week in BNE) who was flying LHR-SIN-BNE-SYD-LHR. Once again, QF was an underwhelming experience characterised by delays, poor service...

Just returned from UK, flying out EK and returning QF J class EK Was the 06:00 flight out from SYD. Was not looking forward to the departure given timing but ultimately the 'never-ending' day time flight seemed to work in terms of minimising jet lag. Overall OK, nothing special. Positives...

After 6 recent domestic flights with Qantas, of which only 2 allowed me to fly in the class I had paid for and vaguely on time, I though I would try the competition for the first time today. Booked a J class fare BNE-SYD, just outside school holidays and peak times. Was looking forward to...

OK, update on this trip. Absolutely zero response from Qantas to email/posted letter and fax. After 6 weeks lodged a claim with the Small Claims Court in NSW (NCAT). Surprise, surprise - suddenly was called by Qantas 2 days later wanting to talk compensation. Was offered full refund damaged...

It was that or wait another 5 hours until the 14:30 flight (which I suspect actually left closer to 16:00).

Was an Australian lady in Hobart

Thank you so much. Yes, a real disappointment after such a good experience on QF1 and 2 in January/February this year. I have never flown Virgin but will give them a go next month when I am going to Brisbane.

Flight number QF436 23.5.22 Route Melbourne (MEL) to Sydney (SYD) Aircraft type Boeing 737-800 Class of travel Business (Economy) Seat number 25C On-timer performance 70 minutes late Star rating * Flight cost $1728-36 (return) Airport experience Whilst in the taxi on the way to the...