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    Lost property in lounge

    Found a contact number for lounges, they say it would have been sent to baggage services. Question answered!
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    Lost property in lounge

    Hi everyone, I lost an item either in the ADL virgin lounge or in the plane, not sure which. Virgin baggage services have checked and said it wasn't found on the plane. I've spoken to two Virgin baggage agents, and both insist that I need to check with the airport about lost items in the...
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    How to book a seat for an infant?

    Yeah in the end I had a similar problem, though with cash ticket not reward. We booked our three seats and a lap infant online, then rang the call centre to convert the lap infant to a seat. The agent told me the the cost and tried to ticket it for over an hour, but she was ultimately unable to...
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    How to book a seat for an infant?

    Yeah, nice idea! We've used a bassinet in the past, and they can be great! On this flight he'll be 18 months and is a bit of a porker, so I think that option is kinda closing to us. :)
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    How to book a seat for an infant?

    Hi, apologies if this is a simple question, but I've searched everywhere and through this forum and can't seem to find an obvious answer. I have a booking for my family to travel in June. The website only allows you to book <2yo as a lap infant, so that's what my youngest son (1yo) is currently...
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    Velocity renewal - hard or soft landing?

    Hi, Sorry if this is a common question, I tried to search but couldn't find anything. Just wondering if I am velocity gold, and don't make enough eligible sectors/status points to requalify for any status. Will I go straight back to red the next year, or would I drop down one level to silver...
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    Different fare classes onthe same booking?

    Hi everyone, I'm doing a simple SYD-MEL flight with my wife and kids. I need a choice fare so it counts towards my eligible sectors (need three more and I'll get gold). Wife and kids would be happy with a Lite fare. Is there a way I can book lites for the family and choice for me on the same...
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    First rewards card for new arrival?

    Thanks for the tips and the welcome @Mattg! Yeah, I have an AU amex now (if you hold an overseas card with them they will use your overseas history as part of credit assessment) and am happily using that where amex is accepted. I have checked I have a blank credit history here. I think your...
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    First rewards card for new arrival?

    Hi everyone, I’m an Australian citizen who has been living out of Australia for 15 years and just returned, so have zero credit history here. I’ve had a good, well-paying job for three months here, so can show proof of decent income. I have no debts. I want to get my first credit card here...
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