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I wish Please review the following items This voucher can’t be used online. For assistance, call 13 13 13 (in Australia) or your local Qantas office. (15114 - 0)

I was on hold for 6 hours and 5 minutes - not sure if it even answered as I fell asleep. I had already waited 4 hours with no response the day before- this is appalling as with flight credits you have to call to use them. They say they have live chat then they say it is not available and they...