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On QF784 (2350 hrs PER - MEL) in J this week on an A332, I was quite surprised when I asked to be told: “pillows and blankets are not available due to COVID.” I saw the crew offer to help multiple customers get their bags from the overhead lockers to use as a pillow. This was especially...

Hi everyone, I’m a long time lurker, first time poster. Thank you for being a helpful community, I have found this forum interesting and insightful. Today, my partner and I flew from SYD to MEL on a lightly loaded flight. She is a nervous flyer so I wanted to sit as far forward as possible for...