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    Technical Fault There Won’t Be Any Inflight Entertainment

    About a year ago l boarded a Qantas 787 LAX-MEL and found there was no IFE available.. Luckily l had a laptop full of movies, so l just grabbed it and started watching.. Little did l know (until l paused for a break and stood up) that about half the Business class cabin were watching over my...
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    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    Well almost exactly 48hrs l got an e-ticket with all details correct and verified at CMT. Here's hoping it stays that way.
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    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    Yes, l had one of those.. It was what first made me go 'Huh??' when l sow the times didn't link up.
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    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    Well, l called and got someone from the Fiji call centre (I'm currently Gold) who quickly understood the issue and booked me on the same flight the following day. I think it helped that Business availability was easily visible via the Qantas site. Qantas site and CMT both show correct...
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    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    So another data point for contact with this 'escalations team.' I have an OWA that includes a transit through Helsinki. Predictably a flight change came through that now has my incoming flight landing 13hrs after my next flight leaves Helsinki. No e-ticket comes through, and CMT shows no ticket...
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    Broken IFE reports & compensation

    This is a thing? I did LAX-MEL (in Business) back in May and we had no IFE. Luckily l had jam packed my laptop with movies before my trip. I am pretty sure half the cabin were looking over my shoulders for hours, lol.
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    Alternative option to Booking if "oneworld" Award not useful?

    I flew 4 times domestically with AA back in May. DCA-MCO (Washington DC to Orlando) in Business MCO-CLT-LAS (Orlando to Charlotte to Las Vegas) in Business LAS-LAX (Las Vegas to LA) in Economy I found the DCA-MCO to be a terrible letdown. Dirty plane, poor cabin service, the 'meal' consisted...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Ah, turns out l did get the Qantas ones and somehow also got: So strange..
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Can anyone confirm if an OWA earns Status Credits if l am a Points Club Plus member? I completed my OWA (in May) which included 2 x Qantas, 2 x Qatar, 1 x BA, 4 x AA flights, and somehow l earnt 120 Status Credits flying my BA leg and no others?? Is that right?
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    So my OWA begins on Wednesday, with MEL-BNE-DOH-FCO, and the 'What ifs' are beginning to play on my mind... Is 2hrs going to be enough time to get from BNE Domestic to the International terminal, get through customs, check in, etc? My Qantas flight lands at 8.30pm and the Qatar international...
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    Qantas Call Centre Long Wait Times

    Day of week Sunday Time of call 7.15am Number used 13 13 13 Status Silver Hold time 0mins - straight through! Call Centre (if known) Fiji Matter resolved Yes Details Still hadn't been issued an e-ticket for my OWA. Called and explained the situation and after some back and forth...
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    Qantas Call Centre Long Wait Times

    Day of week Wednesday Time of call 7:00pm Number used 13 13 13 Status Silver Hold time 4.6hrs total Call Centre (if known) Fiji Matter resolved Maybe. Details Flight change on OWA leg due to cancellation of a flight. Had to come up with an alternative myself and the attendant (who...
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    Qantas Call Centre Long Wait Times

    Day of week Saturday Time of call 7:30am Number used 13 13 13 Status Silver Hold time 5mins Call Centre (if known) Fiji Matter resolved Maybe. Details Got an attendant called Hannah who was excellent. I was chasing up a non ticketed OWA leg and she understood what had happened...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Questions for the OWA hive mind! Help a clueless first time overseas flyer.. :) I'm about to fly on an OWA including Qantas, Qatar, BA, AA, JAL flights all in Business Class. Do the non Qantas airlines just consider me a regular Business Class passenger when it comes to their own lounge...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I would be SUPER suss on that booking.. I was getting itinerary emails from Amadeus that looked cool, and checkmyticket looked good (to my inexperienced eyes) but when l didn't get an e-ticket email l went asking questions. Sure enough, l get 'give us 50% more points, oh AND 50% more money for...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Well, as expected my route all fell in a heap. Hadn't received an e-ticket so called up to find out why and was told l had to pay another 180,000 points (+$450) due to the EK booking - the exact one l warned the previous attendant that 'Emirates cant be included in an OWA booking' and was...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Wow.. Bold of you to assume l had a solution before the agent told came up empty handed. I found the route whilst she was assisting me. I must have offended you at some point in the past or something?
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I just dealt with a similar issue on the same route and found l was told 'there were no other flight options open for the entire month' but when l looked l could see a JAL flight from LAX to HND and then Qantas from HND to SYD and then onto MEL. When l pointed this out the rep said 'Oh yes, l...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Ah, l see now - no ticket number, just dashes. I guess l should get back on the phone with Qantas and ask where my e-ticket is? Hopefully that'll confirm if this is all going to work or fall into a heap.
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    No charges to CCard and no additional points taken. Checkmyticket has all flights on the entire OWA 'Confirmed' (if that counts for anything).
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