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I received a gold Qatar membership to match my Gold Velocity membership. In the email it said I would receive a membership kit e.g. a membership card. I have never received one. Did anyone else?

Interesting that the travel insurance company isn’t taking anymore bookings and won’t extend it as it is more than 365 days out ( go figure) so I now have to find another insurance company for the new booking and pay another 200 odd $.

All has now been sorted and we have rebooked in November but is a dearer season of course than when we were going.

Exactly enjoy your trip in the future. Thank you to Qantas for refunding our flights. Much appreciated.

I have been holding off naming them in case they felt the pressure and changed their minds. We booked with Lorihiti Apartments but the agent said they have tried but they wont't change. Apparently one booked visitor lost a 2 week booking. Not sure where this sits within consumer law.

May I ask which insurance company that was?

The travel agent has said the many of the accommodation places have allowed rebooking either by the end of this year with some next year but charging a nights accommodation for cancellation fee. I'd be happy with that. Lord Howe is not a cheap destination. Oxley Travel have tried their best...

I have never used LE however I did have a booking at Lord Howe island which was recently cancelled due to the travel restrictions put in place. So I didn't cancel. My accommodation supplier will not refund or rebook whereas some other accommodation suppliers are allowing people to rebook by the...

Were you successful in rebooking?

Beny, we have had our Lord Howe holiday cancelled due to the coronavirus however our accommodation will not refund or rebook and travel insurance says no. Maybe you should tell us where you booked as we wont be using our original accommodation supplier if we do go in the future.