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I made some recently and they always had issues; if you have the SQ reference you can call VA and they will find their booking number. It's not a quick process for them at all though... The problem is the check in via app and at the terminals doesn't work, so you have to go to the counter to...

I think it was open all day. The canapes if I recall right were supposed to be in 2 sittings 6PM and 7:30PM but we just turned up whenever it suited us and they had no issues serving us. I think if they were busy they might be a bit more strict about the 'slots'.

I just had 4 nights in a suite at the new Crowne Plaza in Hobart. Club lounge is nicely designed and the evening canapes are great. The main restaurant area on level 4 feels a bit like an airport lounge and was quiet most of the time we were there. Food there was not really special; Hobart has...

I guess the sad reality of this market now is that they don't really have to do a great job; because there's no genuine competition. :-(

3 leg (ADL-SYD, SYD-MEL, MEL-ADL) in business (40SC per leg). Glad I paid in full for this trip anyway as I had to change my MEL-ADL leg with 4 hours notice due to changing border restrictions as well; otherwise I'd be stuck in isolation now... And as a ex-VA only loyal flyer I was impressed...

Well despite the confusing messaging, I've just logged into QF site and it says I reached Gold. So something there is working/humming along despite the lack of clear communication. :)

Anyone get really confusing calls from Qantas staff about this? I basically had an email saying I was accepted into the program; requesting start nomination date. I requested it and assumed it all started. That was about a fortnight ago; since then I had a 3 leg business trip which earnt 140...

You can extract it yourself from the activity section; just have to filter the view so it just shows flights and not all other things like points transfers and so on.

Anyone else getting replies addressed to the wrong person? I submitted mine and got a unique 'code' in the subject. Now I've received another email addressed to another surname with a different 'code' in the subject. It's the same template email from the same person (Aina, might be a bot...)...

I'm waiting on mine to be processed; looks promising and I have a 3 leg trip already booked which would fulfil the 100 status credits before Christmas anyway. VA shifted a few too many upcoming bookings/times already and the slow lounge re-openings mean if QF goes well in the next month am...

Yes of course, your geography is fine @eastwest101 but they have a national pool of staff who are moving around. A SYD-ADL flight might have done BNE-SYD beforehand. This is what is pissing the airlines off so much with domestic flights I gather... Agree it's pretty ridiculous considering how...

Queried them on Twitter; apparently because SA is now a Covid danger zone according to some states (probably mainly QLD affecting this) they have reduced staff able to crew the flights therefore they had to cancel a lot. :(

They're also changing a lot of bookings with short notice; I have had a flight tomorrow rescheduled today to later (which disrupts some planned work) and a flight back on Monday (SYD-ADL) rescheduled cutting short a day I had hoped to have more of in Sydney. Hope this isn't a sign of things to...

My theory or thought was that SQ losing their entire share of VA might have meant these relationships might have been temporarily suspended/disabled. Basically that is the only reason I saw a potential problem. Good point on the routes as well, thank you! :)

Well I ended up calling VA because I could not get data from their website with the SQ booking reference and my surname. VA confirmed on the call a few days before flight that my booking was in their system correctly and I was able to check in with no issues. So if you're sitting on a big KF...

Due to a large KrisFlyer points balance (half a million KF) from multiple cancelled trips in 2020 and no real clue when I might be able to travel with SQ again I decided to book a VA redemption (domestic flight) using some KF points. It all appears confirmed in the SQ site and my flight is in a...

Yeah the routes overall look good. I read that they will have plenty of 737's anyway so if standardising on those they can also ensure aircraft sitting around are available in case of problems. Pretty impressed with what is coming out of VA for July so far.

Pretty aggressive pricing; just booked return ADL-SYD for $700 total in late August myself so quite happy with this 'come back'. :-)

Yes true, sorry perhaps I posted in the wrong thread. Didn't really see a more relevant one to post what I think is a positive update. I just noticed it after reading this: https://www.afr.com/companies/transport/virgin-adds-more-flights-to-network-but-still-lags-qantas-20200702-p5588g

VA have seemingly added a few flights into their schedule in the last 24-48 hours. There are now Adelaide - Sydney direct flights available and they are back to 13% of their pre-virus load. Not sure what else is added as I can't find it documented anywhere was just curious to see this connection...