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Agree!! And if I wasn’t so nervous about not having a flight home (to get back to my job...!) I would have pushed that point further. Tricky situation to be in when you *neeed* the security of having a booking secured. It’s almost business hours Monday now in australia, so I’m hoping FF calls me...

Sound advice, thank you for your reply. I was considering asking them for some points and also a lounge pass for my layover in Hong Kong... but we’ll see what eventuates! It was lucky I had enough points to re-book the flight... it would have been quite a pickle.... !

Hi all, advice sought. I am due to fly home from Rome in a few days, ticket purchased in March using classic rewards. Last night I went to check my seat, and the return flight no longer existed. It said ‘trip completed’ I phoned Qantas. What occurred was, I booked my flight in March... I’m...