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    Qantas points and SC calculation

    Hi all, Is there a way to calculate the Qantas points and SCs earned for destinations not appearing on the Qantas Point Calculator? For example, flying HND-ICN on JAL. The Qantas calculator says no to this combination. Thanks.
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    Flight date change and impact on DSC

    Hello, I booked a return flight as part of the March 2023 DSC promo but now I need to change the dates. The new dates will still be well within the promo period. My understanding is that the date change has no impact on the DSC eligibility. I'm also assuming that, if the new dates result in...
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    How long to get standard status credits?

    Hello, How long can it take to get the standard Qantas status credits applied to your account? In all my experience so far it's always applied on the same day, but can it take longer? Are there any Qantas guidelines on this? I'm planning a status run towards the end of my membership year, would...
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    Travel Pass eligibility

    Hi all, Back in December I had to cancel a flight to Fiji due to a covid close contact scare. I was asked by the agent whether I would like a refund, and I mentioned that I'd like to have a Travel Pass instead. He said no problem, and issued the request. By late January there was still no trace...
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    Travel from Norfolk Island to Sydney requiring quarantine?

    I have a trip booked from Sydney to Norfolk Island next week, returning to Sydney on the following week. On the Qantas website I was asked to fill in a Department of Home Affairs form - I guess because Norfolk Island is a semi-international destination. After filling in the form I received an...
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    Travel Pass - how to confirm option selected

    Hi all, Some time ago I opted for a Travel Pass with the Double Status Credits offer for some cancelled flights to South America. I received the email confirming this, but the email with the actual Travel Pass only arrived after several weeks and required a few phone calls to the Qantas Hotline...
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    Qantas credit voucher validity for flights after 31 October 2020

    After patiently waiting for Qantas to cancel my December flight to South America, I received an email over the weekend that my flights have been cancelled and converted to a credit voucher. To my disappointment though, as my flight was booked way back in February, and the departure date is in...
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    Compensation for delayed luggage

    Hi all, I recently had a flight to Myanmar where the luggage was significantly delayed by the airline (Qantas). The flight details: SYD-MEL-HKG (Qantas on a single ticket) HKG-RGN (Cathay, separate ticket) According to the Qantas staff they could not forward the checked-in luggage all the way...
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    Change to a DSC booking

    Hi all, Looking for some advice. I'm booked on a return flight to HK next week (R class), returning at the end of December. The flight was originally booked during DSC promotion. I am now considering extending my return by a few more days, however I know that once I change the booking I lose...
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