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  1. K

    VH VPH out of action??

    It seems that, other than for a test flight out of MEL on Friday last week, VA B77W VH-VPH has been removed form schedules for several days now. Does anyone know the reason or reasons behind this? Is it a maintenance issue? This B77W had a significant period on the ground in June/July this...
  2. K

    Handling overbooked flights

    The handling of this by Virgin Australia seems simply inept if they want to be a 'full service airline'. It is very hard to see this as anything other than denied boarding. The experience of others in my organization is that VA is fine if everything goes well. However, as soon as something goes...
  3. K

    Cheaper to fly Business that Economy

    While the price difference anomaly is correct, the booking conditions (28 days in advance for "I" class booking) is not insignificant. The point that some companies have travel requirements resulting in certain employees being required to travel economy is a valid one. That said, I have yet to...
  4. K

    Help - Who’s Had Problems with Webjet?

    Good to hear that you arrived safely albeit not on the day you intended. An overnight flight in an ageing Delta 757 would not have been the best possible experience (the youngest Delta 757 is 17 years old and the oldest still in service is over 30 years old) - but at least you got there!! And...
  5. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    "It’s a shame you cant share that data. As that of course will call it into doubt if you don’t “publish” it." The majority of data comes from commercial subscription services - and it therefore available to all who pay for the subscription service. People involved in research will understand...
  6. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    As stated earlier, I had one of the guys in the research division look at the data. He looked at selected non-stop transpacific routes involving the south pacific. Specifically LAX, SFO, DFW, IAH and SYD, MEL, BNE, AKL and NAN. Airlines involved are: AA, DL, UA, QF, VA, FJ, NZ only. The key...
  7. K

    Whats your best experience on a delayed flight?

    The cancellations, delays and re-timings as a result of the unavailability of one of Virgin Australia's 777 was an interesting example of VA's customer relationship challenges. I now know of the experiences of 9 passengers. None of them are singing the praises of VA. The two passengers...
  8. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    "Savage words for the poster who assumes they have to seek an alternative to a small airline who has the audacity to fix a plane and keep their passengers safe from a potential incident. You know what I see? I see nothing more than an airline who, for whatever reason - has grounded an...
  9. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    There are multiple data sources both subscriber based and one-off purchases for interested parties. There are probably some no costs ones too, but the subscription services generally have machine readable data and is more reliably accessed. A good starting point for aviation data is the...
  10. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    Virgin aren’t overstretch it their fleet. They mostly have a very long downtime in LAX from the early morning arrival to the late evening departure...... Hopefully, you will continue to contribute and not be a one thread wonder...…" My apologizes if my contribution was not first to market or...
  11. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    Boeing 77W appears to be on the move within the next 36 hours of so. The aircraft is scheduled to operate VA8 LAX to BNE on July 3rd at 20.30 local. The craft was out of service since June 14th. This will have cost VA a sizeable chunk of revenue and some reputation. Some social media and...
  12. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    According to FlightRadar24 there is still no sign of Boeing VH VHP. So this is now day 17 or 18 that VA is trying to keep their LAX schedules going with only 4 B77Ws. Looking over the three routes - LAX to BNE, SYD and MEL, reveal the challenges of a small fleet being over-stretched. Lots of...
  13. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    I see that the VA delays are now finally getting into the press. A VA spokesperson referred to delays of 12 hours. If only that were true. Call centre wait times of one hour or more have occurred and delays of 54 hours are what some VA passengers have been asked to endure. In the case I am...
  14. K

    Help - Who’s Had Problems with Webjet?

    There have been a number of cancellation and major re-timings for VA. One of only five Boeing 777s went out of action on June 14th.Said to be a fuel tank issue. Whatever it is, it is not being fixed quickly. Over the past week, it has not been fixed at LAX and is now in Victorville (a short...
  15. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    Boeing 77W VH VPH has now landed at VCV in California at 14.10 local Saturday 22 June 2019. That means is was at LAX for a little over 8 days. With extensive facilities, the fuel tank issue may now be resolved. Virgin Australia has been scrambling to manage with only 4 of their 5 long haul...
  16. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    The Boeing 77W VH-VPH was scheduled to take out VA8 LAX to BNE arriving the morning of June 21st - but again it was cancelled (as shown on FlghtRadar24) . Whatever the problem is, it is not being fixed quickly. The last know flight was into LAX arriving in the morning of Friday 14th - that is...
  17. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    Additional flights by three of VAs 77Ws have been running (mostly) between LAX and BNE. Boeing 777s with non-regular flights include VH-VPD, VH-VPE and VH-VOZ. That said, passenger reports suggest planes are leaving LAX with seats empty yet passengers are also reporting that they have had to...
  18. K

    What happened to VH-VPH? [773 Out of Service June 15th to July 4th]

    This Virgin B77W appears to have arrived in LAX last Friday at 11.13 local. Word in LA is that there is a fuel tank problem and there is no known commercial use of VH VPH since then. Multiple flights between LA and MEL and BNE have been effected. Call centre wait times have extended to over...
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