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Can anyone tell me domestic business now is choice of cheese plate: soup or toastie? On 737 Melb Brisbane then delayed Brisbane Cairns. Same good offerings?

Thanks Yes I did - but wondering if other fFF got similar SMS.

Initially I lodged this concern on 30 April. Seems now almost 3 months later Qantas are asking if customers are still concerned? This strategy is not service focused. It seems to reflect the loss of customer focus.

I’ve had good purchases of flights using points with Alaska. I purchased a few local Mel -BNE but managed a Singapore Business to Jakarta from Sydney too. It’s in “I” class so unsure which Star Alliance member to align this booking too. AIR NZ do not give anything for “I” class in business...

The business international meal service from AKL to BNE 19 May QF 143 was equivalent to the PER to MEL on domestic business. I had asked the training CSM if they did pre dinner drinks. His reply was drinks service was up to the cabin manager in business. This flight is 3.5 hours. So we were...

Exactly on QF143 Tuesday this week - not good! Compare it to A330 two years ago!

3 choices. Prosciutto salad, chicken in mushroom sauce with mash and vegetables or beef in black pepper sauce with mushrooms and rice. I went for the beef and it came with a lamington, seeded bread and a Lindt chocolate. Service was not inclusive a bar service and had to be requested. [9:30am...

Did other ff see this petition? https://www.change.org/p/australians-demand-better-customer-service-response-from-qantas

YOU are so across this. I sense I will need to take myself and my travel plans elsewhere. Years ago - read maybe 1983 I joined and the days of quality flying are gone unless you go to another carrier.

THANKS sudoer

Yes, getting FF support is a debacle. The WA border was not open until March 3 and therefore I could not take xx_XX with the double status credits until after that day and the original routing MEL-ADL-PER return in business with double status points is NOT SHOWING. Elaine Denise emailed me to...

Notes on rollover - 5 days on various calls to off-site consultants. Has anyone noticed Green Status was achieved and then reversed on reset of ff points? I received an email 14/4 stating my Clean Green Tier was confirmed. Today I'm showing as having achieved 4/5 activities. Has anyone...

I’m seriously aware there are more than one flight from Mel -Syd on 16 May. The Qantas call centre operator in SA suggested I was wrong to suggest a change and there is no QF498 from Mel on that day! She also said the flights in “change your booking” system was not live and are often in error...

Hello I’ve booked and paid TJM (Platinum) plus one for the Christmas Dinner! Cheers